Testimonials

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  • Virtual Training Course “Effective Writing & Speaking Skills For Multilateral Diplomacy: Written Reporting, Public Speaking, And Speechwriting”

    Virtual Training Course

    “EFFECTIVE WRITING & SPEAKING SKILLS FOR MULTILATERAL DIPLOMACY:

    Written Reporting, Public Speaking, and Speechwriting”

     

    Organized by: 

    Conflux Center for Intercultural Dialogue and Mediation

    United Nations Institute for Training and Research (UNITAR)

     

    About the Course

    Effective communication is fundamental to successful diplomacy, specifically in times of crisis marked by high levels of uncertainty. Delivering one’s message is key to work together efficiently and to overcome challenges at both the individual and organisational level.

    By examining the essential professional qualities needed to sustain the world of multilateral diplomacy, participants will be enabled to further improve their high-level public speaking and writing competences. The ultimate objective is to strengthen the individual’s resilience under uncertainty, and to enable them to work efficiently during these challenging times.

    The virtual course aims at strengthening the individual capacity of growth-oriented professionals working in a multilateral diplomatic professional environment, who are or aim to be in high-level roles requiring pivotal professional skills such as written reporting, public speaking, and speechwriting. Specifically, this course is designed for mid to senior level sta­ff in peacekeeping and political missions of the UN and regional organisations (AU, OSCE, EU, etc.), diplomats, those working in governments, non-governmental organisations, and academic institutions.

    The participants will learn from experts who will cover essential principles of written reporting, speechwriting, as well as public speaking. The training will consist of lectures and facilitated discussions by senior experts and practitioners in the field, as well as simulation exercises, role play and case studies, which will comprise a significant portion of the course. A space will be provided for group discussions and best practices and experience sharing among the participants under the guidance of the senior mentors. The course will also focus on practical exercises using audio and video media. 

    Learning Objectives

    By the end of the course, participants will be able to:

    • Apply public speaking, presentation, speechwriting, and reporting techniques, – including preparation, structure, and delivery;
    • Acquire essential principles of the art and craft of speechwriting and written reporting;
    • Identify personal strengths and weaknesses as presenters and writers;
    • Demonstrate the ability to use voice and words to effect when giving presentations: wording, diction, intonation, rhythm, and pacing;
    • Implement acquired tools for combating public speaking anxiety.

     

     

    Course Information

    Senior Mentor: Ambassador Amr Aljowaily
    Course Director: Goran Topalović,  Conflux Center
    Facilitators: Ambassador Miloš Strugar, UN Senior Mediation Advisor

    Ambassador Kishan S. Rana, Professor Emeritus

    Platform Zoom

     

     

    For more details about the course, click HERE

    Download the Course Program HERE

    Registration is open until 11 February 2021 and can be done HERE.

     

    COURSE FEE: 1,000 EUR (1,250 USD)

    Conflux Center alumni are eligible for 20% discount. 

    Partial subsidy could be available at a later stage. Those interested in a partial subsidy should send their CV and a motivation letter not later than 1 February 2021 to office@confluxcenter.org

     

    For further information about the course, please contact us at:

    office@confluxcenter.org  or  +381 65 3081976

     

    APPLY NOW

  • In order to get a first class education, Invent was the most appropriate place to start!

    Quis pulvinar odio! Mauris dapibus sociis elit, in penatibus? Ridiculus cras! Dolor mattis lorem elementum, augue scelerisque! Habitasse rhoncus cursus risus magnis et. Ac vel nunc. Magna penatibus elementum? Placerat turpis augue lectus tincidunt dis.

    Nancy Lucas
    MBA in Community Economic Development at Invent, 2013
  • “Speechwriting And Public Speaking Skills For Multilateral Diplomacy: Cases And Insights From The United Nations” Virtual Training Course

    Virtual Training Course

    SPEECHWRITING AND PUBLIC SPEAKING SKILLS FOR MULTILATERAL DIPLOMACY:

    Cases and Insights from the United Nations

     

    June 21, 2022 – June 24, 2022

     

    Organized by: 

    Conflux Center for Intercultural Dialogue and Mediation
    United Nations Institute for Training and Research (UNITAR)

     

    Background

    Effective communication is fundamental to successful diplomacy, specifically in times of crisis marked by high levels of uncertainty. Delivering one’s message is key to work together efficiently and to overcome challenges at both the individual and organisational level.

    The Division for Multilateral Diplomacy of the United Nations Institute for Training and Research (UNITAR) and Conflux Center for Intercultural Dialogue and Mediation have designed and developed the virtual training course “Speechwriting and Public Speaking Skills for Multilateral Diplomacy: Cases & Insights from the United Nations” for professionals to better structure their approach to their own professional style, build resilience, and be self-motivated during these times of ambiguity.

    Overall Goal

    The aim of the virtual course is to guide the participants in making the content of their speeches pertinent and engaging, and in giving the impression of spontaneity and confidence while delivering the message to their audience, drawing on the latest modern techniques in the art of writing and rhetoric (the skill of oration and persuasion). The participants will be able to identify areas they need to improve, and the mentors will provide feedback enabling the participants to make adjustments and advances.

    By examining the essential professional qualities needed to sustain the world of multilateral diplomacy, participants will acquire high-level public speaking and speechwriting competences. The ultimate objective is to strengthen the individual’s resilience under uncertainty, and to enable them to work efficiently during these challenging times.

     

    Learning Objectives

    By the end of the course, participants will be able to:

    • Apply speechwriting and public speaking skills and techniques, including preparation, structure, and delivery in face-to-face and online formats;
    • Acquire essential principles of the art and craft of speechwriting and delivering speeches;
    • Identify personal strengths and weaknesses as speakers and writers;
    • Develop their personal writing and presentation style and tailor it to respective audiences;
    • Demonstrate the ability to use voice and words to effect when giving speeches or presentations: wording, diction, intonation, rhythm, and pacing;
    • Implement acquired tools for combating public speaking anxiety.

    Course Information

    Senior Mentors: Ambassador Amr Aljowaily, Visiting Faculty Member at UNITAR’s Multilateral Diplomacy Program

    Ambassador Miloš Strugar, UN Senior Mediation Adviser

    Course Directors: Emilija Marić, Conflux Center

    Amine Mesdoua, UNITAR

    Project Officers Mina Strugar, Conflux Center

    Malcom Olivieri, UNITAR

     

    For more details about the course, click HERE

    Registration is open until 17 June 2022 and can be done HERE.

    COURSE FEE: 1,000 EUR (1,250 USD)

    Conflux Center alumni are eligible for 20% discount.

    Partial subsidy could be available at a later stage. Those interested in a partial subsidy should send their CV and a motivation letter not later than 10 June 2022 to office@confluxcenter.org.

    The course will be conducted on Zoom.

    The specified times are in accordance with CEST (Central European Summer Time) / UTC+2 (Coordinated Universal Time) time zone.

    The participants should be relieved of their regular work duties for the duration of the course.

    The course is conducted in English and translation is not provided.

    Upon completion of the course, certificates of participation will be issued in PDF, and a hard copy can be sent via post upon request.

    For further information about the course, please contact us at:

    office@confluxcenter.org  or  + 381 63 13 08 997

    APPLY NOW

  • Fireside Chat with Renata Avila

    Ms. Renata Avila, an international human rights lawyer and the Director of the International Smart Citizen Foundation, was interviewed by Mr. Milos Strugar, UN Senior Mediation Advisor and Executive Director of Conflux Center on 4. July 2018.

    Ms. Avila addressed the issues of enhancing citizen engagement, improving inclusion, dialogue and grassroots action, with a special focus on protecting human rights in the digital world.

     

    Renata Avila, Guatemalan, is an international human rights lawyer and digital rights advocate. She is currently the director of the International Smart Citizen Foundation, mostly operating in Latin America with offices in Santiago de Chile and Rio de Janeiro, and also engaged in South-South Cooperation with Africa.

     

     

    Specializing in Intellectual Property and Technology, her work addresses the crucial intersection between human rights, information, technological change and the power disparities between the Global North and South. As a lawyer in Guatemala, Avila has represented indigenous victims of genocide and other human rights abuses, including the prominent indigenous leader and Nobel Peace Prize Laureate Rigoberta Menchu Tum. She is also a trustee of Courage Foundation, supporting whistleblowers, including Edward Snowden and Julian Assange.

  • “Mediation of Local Conflicts” Virtual Course

    Virtual training course 

    “MEDIATION OF LOCAL CONFLICTS” 

    15th – 18th September 2020 

     

    Topics: defining and understanding “local conflict”; essence of mediation; role of mediator; local conflict analysis for mediation design and process – tools and skills; talking to non-state armed actors; how to determine when a local conflict is ripe for mediation; developing a mediation strategy and process design; mediation skills; bringing the aspect of culture and inter-cultural dialogue into mediation; public communication in the mediation context; influence of information and digital technologies on local conflict and mediation; digital mediation toolkit- opportunities and risks (cyber mediation, social media, cyber security)…

     

    Aim of the course: To train civil affairs, political affairs and other officers serving in peacekeeping operations, political and peacebuilding missions by enhancing their specific knowledge and skills, and enabling them to develop a deeper understanding of ways to prevent, mitigate and resolve local conflicts. 

     

    The course will address local (community) conflicts. This is a new aspect in UN peacekeeping practices, and some UN operations are assigned a specific mandate from the Security Council to support mediation of such conflicts. The course is balanced between the operational and tactical level, and most of the conflict management tools are catered to the tactical level field work.

    The course program is designed for mid and senior level civil affairs, political affairs and other officers serving in various units and offices, such as Protection of civilians, Rule of Law, Disarmament, demobilization and reintegration, Security sector reform, Human Rights, Joint mission analysis center, Joint operations center, Military and Police components, within field and peacekeeping operations (UN, AU, EU, OSCE etc.), as well as those working in governments, non-governmental organizations, academic institutions, or preparing to serve in peace operations.

    The course will be conducted virtually via Zoom software. The training will consist of lectures and facilitated discussions by senior experts and practitioners in the field (UN senior mediation advisers, former head of UN mission, Special Representative of the UN Secretary General, director of political and civil affairs, senior advisors, chief of staff in UN PKOs), as well as simulation exercises, role play and case studies, which will comprise over 50% of the course. A virtual space will be provided for group discussions and best practices, and for experience sharing among the participants under the guidance of the senior mentors.

     

     

    Course Information

    Senior Mentors: Ambassador Milos Strugar, UN Senior Mediation Advisor

    UN DPPA Mediation Support Unit TBC

    Course Director: Goran Topalović, Director of Operations, Conflux Center
    Project Officers: Visnja Jovancevic, Conflux Center

    Emilija Maric, Conflux Center

    Duration: 15th – 18th September 2020

     

    Conflux Center is organizing a complementary course GENDER MAINSTREAMING IN MEDIATION” from 24th – 25th September 2020.

     

    Course fees:

     

    The fee for the “Mediation of local conflicts” course is 750 EUR (900 USD). 

     

    The fee for the “Gender mainstreaming in mediation” course is 450 EUR (550 USD).

    The fee for both courses is 1.000 EUR (1.200 USD). 

    Conflux Center alumni are eligible for 20% discount.

    Partial subsidy could be available at later stage. Those interested in partial subsidy should send CV and Motivation letter not later than 28th August 2020 to office@confluxcenter.org.

     

    Upon online registration, which will remain open till 12th September 2020, participants will receive an invoice, pre-course reading material and all necessary information on how to use Zoom, as well as any assistance they might need. Pre-course reading material and additional reading will also be available on a designated password-protected webpage on our website. Instructions on how to use Zoom will also be presented during the introduction sessions of the course.

     

    In order to join the virtual training, all attendees should have access to the internet and a personal computer (laptop), with an operational web-cam and microphone (external or internal). A stable internet connection is essential in order to minimize the chances of stutter or disconnecting. It is advisable that the participants download the Zoom application (free of charge). They can also join a meeting directly from their browser, but the meeting experience from the browser is limited. The participants will receive all necessary information in the joining instructions prior to the start of the course.

    The participants should be relieved of their regular work duties for the duration of the course.

     

    The course is conducted in English and translation is not provided.

    After completing the course, training certificates in PDF will be issued, and a hard copy can be sent via post if requested.

    For further details about the course, please contact us at:

    office@confluxcenter.org  or  +381 65 3081976

    The program will be available on this page once finalized.

    DOWNLOAD PROGRAM

     

    APPLY NOW

     

  • “Gender Mainstreaming in Mediation” Virtual Course

    Virtual training course 

    “GENDER MAINSTREAMING IN MEDIATION” 

    24th – 25th September 2020 

     

    Topics: gender-sensitive conflict analysis – tools and skills; gender and inclusive mediation; the gender-related impact of conflict; prevention and response to CRSV and SGBV; gender and culture; gender and inclusive mediation; role of mediator; challenges and best practices in integrating gender perspective in mediation…

     

    The objective of the course is to train civilian, military and police officers serving in peace operations, expand their specific knowledge on gender issues with the view to applying gender perspective in mediation processes, to deepen their understanding of the role women could play in conflict prevention and conflict resolution, and enhance specific skills in gender-sensitive conflict analysis and mediation process design.

     

    The course program is designed for mid and senior level civil affairs, political affairs and other civilian, military and police officers working in field and peacekeeping operations (UN, AU, EU, OSCE etc.), as well as those working in public sector, non-governmental organizations, academic institutions, or preparing to serve in peace operations. The program is balanced between the operational and tactical level. Most of the conflict management tools are catered to the tactical level field work.

     

    The course will be conducted virtually via Zoom software. The training will consist of lectures and facilitated discussions by senior experts and practitioners in the field (UN senior mediation advisers, director of political and civil affairs, senior advisors in UN PKOs), as well as simulation exercises, role play and case studies, which will comprise over 50% of the course. A space will be provided for group discussions and best practices and experience sharing among the participants under the guidance of the senior mentors.

     

    Course Information

    Senior Mentors: Ambassador Milos Strugar, UN Senior Mediation Advisor

    UN DPPA Mediation Support Unit (TBC)

    Course Director: Goran Topalović, Director of Operations, Conflux Center
    Project Officers: Visnja Jovancevic, Conflux Center

    Emilija Maric, Conflux Center

    Duration: 24th – 25th September 2020

     

    Conflux Center is organizing a complementary course MEDIATION OF LOCAL CONFLICTS” from 15th – 18th September 2020.

     

    Course fees:

     

    The fee for the “Gender mainstreaming in mediation” course is 450 EUR (550 USD).

     

    The fee for the “Mediation of local conflicts” course is 750 EUR (900 USD). 

     

    The fee for both courses is 1.000 EUR (1.200 USD). 

     

    Conflux Center alumni are eligible for 20% discount.

     

    Partial subsidy could be available at later stage. Those interested in partial subsidy should send CV and Motivation letter not later than 10th June 2020 to office@confluxcenter.org.

     

    Upon online registration, which will remain open till 12th September 2020, participants will receive an invoice, pre-course reading material and all necessary information on how to use Zoom, as well as any assistance they might need. Pre-course reading material and additional reading will also be available on a designated password-protected webpage on our website. Instructions on how to use Zoom will also be presented during the introduction sessions of the course.

     

    In order to join the virtual training, all attendees should have access to the internet and a personal computer (laptop), with an operational web-cam and microphone (external or internal). A stable internet connection is essential in order to minimize the chances of stutter or disconnecting. It is advisable that the participants download the Zoom application (free of charge). They can also join a meeting directly from their browser, but the meeting experience from the browser is limited. The participants will receive all necessary information in the joining instructions prior to the start of the course.

     

    The participants should be relieved of their regular work duties for the duration of the course.

     

    The course is conducted in English and translation is not provided.

    After completing the course, training certificates in PDF will be issued, and a hard copy can be sent via post if requested.

    For further details about the course, please contact us at:

    office@confluxcenter.org  or  +381 65 3081976

    DOWNLOAD PROGRAM 

     

    APPLY NOW

     

  • “New Trends And Actors In Geopolitics – Emerging Challenges For Political Advisers And Political Affairs Officers” Virtual Course 2nd Edition

    Virtual training course for political advisors and political affairs officers

    “NEW TRENDS AND ACTORS IN GEOPOLITICS – EMERGING CHALLENGES FOR POLITICAL ADVISERS AND POLITICAL AFFAIRS OFFICERS”

    29th – 31st May 2020

     

    Topics: influence of information and digital technologies, sources of information, building rapport and network management, internal and external coordination and cooperation, negotiation, inter-cultural dialogue, talking to non-state armed groups, communications with the media, information and reputation management

     

    The overall objective of the course is to train political advisers and political affairs officers serving in peacekeeping operations, political and peacebuilding missions by enhancing their specific knowledge and skills, and enabling them to work effectively with the emerging challenges, new trends and actors in geopolitics.

     

    A prerequisite for attending the course is that one of the courses “How To Manage The Political Dimension In Peacemaking, Peacekeeping And Peacebuilding” has been completed, as the course will build on the knowledge and skills acquired during the previous course. If the applicant feels that they already possess relevant knowledge and skills and would like to apply for the this course only, please submit a short letter stating this.

     

    Particular attention will be paid to bringing the aspect of culture into political analysis, strategies and activities, with a view to enhancing the necessary skills to establish and maintain an effective inter-cultural dialogue.

     

    Special focus will be placed on the influence of information and digital technologies on the scope of work of political advisors and political affairs officers, including opportunities and risks (cyber diplomacy, conflict analysis, use of social media, cyber security…).

     

    The course will also address the role and required skills of political advisors and political affairs officers related to communications with the media, as well as information and reputation management.

     

    The course will also cover the topics of political reporting, speech writing, public speaking, talking with governments and non-state armed groups, negotiation, internal and external coordination and cooperation…

     

    The course program is designed for mid and senior level political advisors and political affairs officers working in international organizations headquarters and field operations (UN, AU, EU, OSCE etc.), and those working in governments, non-governmental organizations, academic institutions, or preparing to serve in peace operations and in diplomatic service.

     

    The course will be conducted virtually via Zoom software. The training will consist of lectures and facilitated discussions by senior experts and practitioners in the field (former head of UN missions, Special Representative of the UN Secretary General, Ambassadors, and Senior Political Advisors), as well as simulation exercises, role play and case studies, which will comprise over 50% of the course. A space will be provided for group discussions and best practices and experience sharing among the participants under the guidance of the senior mentors.

     

    Course Information

    Senior Mentors: Ambassador Milos Strugar, UN Senior Mediation Advisor

    Julian Harston, UN Assistant Secretary-General (Ret.)

    Ambassador Svein Sevje (Ret.)

    Ambassador Amr Aljowaily

    Course Director: Goran Topalović, Director of Operations, Conflux Center
    Project Officers: Visnja Jovancevic, Conflux Center

    Emilija Maric, Conflux Center

    Duration: 29th – 31st May 2020

     

    Upon online registration, which will remain open till 19th May 2020, participants will receive an invoice, pre-course reading material and all necessary information on how to use Zoom, as well as any assistance they might need. Pre-course reading material and additional reading will also be available on a designated Google drive. Instructions on how to use Zoom will also be presented during the introduction sessions of the course.

     

    In order to join the virtual training, all attendees should have access to the internet and a personal computer (laptop), with an operational web-cam and microphone (external or internal). A stable internet connection is essential in order to minimize the chances of stutter or disconnecting. It is advisable that the participants download the Zoom application (free of charge). They can also join a meeting directly from their browser, but the meeting experience from the browser is limited. The participants will receive all necessary information in the joining instructions prior to the start of the course.

     

    Course fees:

    The fee for the May 22-24 course is 550 EUR (660 USD)

    The fee for the May 29-31 course is 650 EUR (780 USD)

    The fee for both courses is 1.000 EUR (1.200 USD)

     

    Conflux Center alumni are eligible for 20% discount.

     

    Partial subsidy could be available at later stage. Those interested in partial subsidy should send CV and motivation letter not later than 19 May 2020 to office@confluxcenter.org.

     

    The participants should be relieved of their regular work duties for the duration of the course.

    The course is conducted in English and translation is not provided.

    After completing the course, training certificates in PDF will be issued, and a hard copy can be sent via post if requested.

    For further details about the course, please contact us at:

    office@confluxcenter.org  or  +381 65 3081976

     

    The course timing is in accordance to current CEST (Central European Summer Time). CEST is one of the well-known names of UTC+2 time zone which is 2h. ahead of UTC (Coordinated Universal Time).

    The time offset from UTC can be written as +02:00.

     

    DOWNLOAD COURSE PROGRAM

     

    APPLY NOW

  • “Gender Mainstreaming in Mediation” Virtual Course

    Virtual training course

    “GENDER MAINSTREAMING IN MEDIATION”

    29th – 30th June 2020

     

    Topics: gender-sensitive conflict analysis – tools and skills; gender and inclusive mediation; the gender-related impact of conflict; prevention and response to CRSV and SGBV; gender and culture; gender and inclusive mediation; role of mediator; challenges and best practices in integrating gender perspective in mediation…

     

    The objective of the course is to train civilian, military and police officers serving in peace operations, expand their specific knowledge on gender issues with the view to applying gender perspective in mediation processes, to deepen their understanding of the role women could play in conflict prevention and conflict resolution, and enhance specific skills in gender-sensitive conflict analysis and mediation process design.

     

    The course program is designed for mid and senior level civil affairs, political affairs and other civilian, military and police officers working in field and peacekeeping operations (UN, AU, EU, OSCE etc.), as well as those working in public sector, non-governmental organizations, academic institutions, or preparing to serve in peace operations. The program is balanced between the operational and tactical level. Most of the conflict management tools are catered to the tactical level field work.

     

    The course will be conducted virtually via Zoom software. The training will consist of lectures and facilitated discussions by senior experts and practitioners in the field (UN senior mediation advisers, director of political and civil affairs, senior advisors in UN PKOs), as well as simulation exercises, role play and case studies, which will comprise over 50% of the course. A space will be provided for group discussions and best practices and experience sharing among the participants under the guidance of the senior mentors.

     

    Course Information

    Senior Mentors: Ambassador Milos Strugar, UN Senior Mediation Advisor

    Emmanuel Habuka Bombande, UN Senior Mediation Adviser, UN DPPA

    Course Director: Goran Topalović, Director of Operations, Conflux Center
    Project Officers: Visnja Jovancevic, Conflux Center

    Emilija Maric, Conflux Center

    Duration: 29th – 30th June 2020

     

    Conflux Center is organizing a complementary course MEDIATION OF LOCAL CONFLICTSfrom 24th – 27th June 2020.

     

    Course fees:

     

    The fee for the “Gender mainstreaming in mediation” course is 450 EUR (500 USD).

     

    The fee for the “Mediation of local conflicts” course is 750 EUR (850 USD).

     

    The fee for both courses is 1.000 EUR (1.150 USD).

     

    Conflux Center alumni are eligible for 20% discount.

     

    Partial subsidy could be available at later stage. Those interested in partial subsidy should send CV and Motivation letter not later than 10th June 2020 to office@confluxcenter.org.

     

    Upon online registration at: https://www.confluxcenter.org/events/application-form/, which will remain open till 26th June 2020, participants will receive an invoice, pre-course reading material and all necessary information on how to use Zoom, as well as any assistance they might need. Pre-course reading material and additional reading will also be available on a designated password-protected webpage on our website. Instructions on how to use Zoom will also be presented during the introduction sessions of the course.

     

    In order to join the virtual training, all attendees should have access to the internet and a personal computer (laptop), with an operational web-cam and microphone (external or internal). A stable internet connection is essential in order to minimize the chances of stutter or disconnecting. It is advisable that the participants download the Zoom application (free of charge). They can also join a meeting directly from their browser, but the meeting experience from the browser is limited. The participants will receive all necessary information in the joining instructions prior to the start of the course.

     

    The participants should be relieved of their regular work duties for the duration of the course.

     

    The course is conducted in English and translation is not provided.

     

    After completing the course, training certificates in PDF will be issued, and a hard copy can be sent via post if requested.

     

    For further details about the course, please contact us at:

    office@confluxcenter.org  or  +381 65 3081976

     

    DOWNLOAD PROGRAM

     

    APPLY NOW

     

  • “Mediation of Local Conflicts” Virtual Course

    Virtual training course

    “MEDIATION OF LOCAL CONFLICTS”

    24th – 27th June 2020

     

    Topics: defining and understanding “local conflict”; essence of mediation; role of mediator; local conflict analysis for mediation design and process – tools and skills; talking to non-state armed actors; how to determine when a local conflict is ripe for mediation; developing a mediation strategy and process design; mediation skills; bringing the aspect of culture and inter-cultural dialogue into mediation; public communication in the mediation context; influence of information and digital technologies on local conflict and mediation; digital mediation toolkit- opportunities and risks (cyber mediation, social media, cyber security)…

     

    Aim of the course: To train civil affairs, political affairs and other officers serving in peacekeeping operations, political and peacebuilding missions by enhancing their specific knowledge and skills, and enabling them to develop a deeper understanding of ways to prevent, mitigate and resolve local conflicts.

     

    The course will address local (community) conflicts. This is a new aspect in UN peacekeeping practices, and some UN operations are assigned a specific mandate from the Security Council to support mediation of such conflicts. The course is balanced between the operational and tactical level, and most of the conflict management tools are catered to the tactical level field work.

     

    The course program is designed for mid and senior level civil affairs, political affairs and other officers serving in various units and offices, such as Protection of civilians, Rule of Law, Disarmament, demobilization and reintegration, Security sector reform, Human Rights, Joint mission analysis center, Joint operations center, Military and Police components, within field and peacekeeping operations (UN, AU, EU, OSCE etc.), as well as those working in governments, non-governmental organizations, academic institutions, or preparing to serve in peace operations.

     

    The course will be conducted virtually via Zoom software. The training will consist of lectures and facilitated discussions by senior experts and practitioners in the field (UN senior mediation advisers, former head of UN mission, Special Representative of the UN Secretary General, director of political and civil affairs, senior advisors, chief of staff in UN PKOs), as well as simulation exercises, role play and case studies, which will comprise over 50% of the course. A virtual space will be provided for group discussions and best practices, and for experience sharing among the participants under the guidance of the senior mentors.

     

    Course Information

    Senior Mentors: Ambassador Milos Strugar, UN Senior Mediation Advisor

    Emmanuel Habuka Bombande, UN Senior Mediation Adviser, UN DPPA MSU

    Julian Harston, UN Assistant Secretary-General (Ret.)

    Course Director: Goran Topalović, Director of Operations, Conflux Center
    Project Officers: Visnja Jovancevic, Conflux Center

    Emilija Maric, Conflux Center

    Duration: 24th – 27th June 2020

     

    Conflux Center is organizing a complementary course GENDER MAINSTREAMING IN MEDIATIONfrom 29th – 30th June 2020.

     

     

    Course fees:

     

    The fee for the “Mediation of local conflicts” course is 750 EUR (850 USD).

     

    The fee for the “Gender mainstreaming in mediation” course is 450 EUR (500 USD).

     

    The fee for both courses is 1.000 EUR (1.150 USD).

     

    Conflux Center alumni are eligible for 20% discount.

     

    Partial subsidy could be available at later stage. Those interested in partial subsidy should send CV and Motivation letter not later than 10th June 2020 to office@confluxcenter.org.

     

    Upon online registration at: https://www.confluxcenter.org/events/application-form/, which will remain open till 21th June 2020, participants will receive an invoice, pre-course reading material and all necessary information on how to use Zoom, as well as any assistance they might need. Pre-course reading material and additional reading will also be availableon a designated password-protected webpage on our website. Instructions on how to use Zoom will also be presented during the introduction sessions of the course.

     

    In order to join the virtual training, all attendees should have access to the internet and a personal computer (laptop), with an operational web-cam and microphone (external or internal). A stable internet connection is essential in order to minimize the chances of stutter or disconnecting. It is advisable that the participants download the Zoom application (free of charge). They can also join a meeting directly from their browser, but the meeting experience from the browser is limited. The participants will receive all necessary information in the joining instructions prior to the start of the course.

     

    The participants should be relieved of their regular work duties for the duration of the course.

     

    The course is conducted in English and translation is not provided.

     

    After completing the course, training certificates in PDF will be issued, and a hard copy can be sent via post if requested.

     

    For further details about the course, please contact us at:

    office@confluxcenter.org  or  +381 65 3081976

     

    DOWNLOAD PROGRAM

    APPLY NOW

  • Virtual Course for Political Advisers

    “How to Manage the Political Dimension in Peacemaking, Peacekeeping and Peacebuilding;

    New Trends and Actors in Geopolitics – Emerging Challenges for Political Advisers”

     

    Aim of the Course: To train political advisers serving in peacekeeping operations, political and peacebuilding missions by enhancing their specific knowledge and skills, and enabling them to develop a deeper understanding of ways to manage the political dimension in a conflict or post-conflict environment.

     

    The course program is designed for mid and senior level political advisors and political affairs officers working in international organizations headquarters and field operations (UN, AU, OSCE, EU, etc.), and those working in governments, non-governmental organizations, academic institutions, or preparing to serve in peace operations and in diplomatic service.

    The course will cover two complementary aspects – operational activities in conflict prevention, management and resolution (mediation, negotiation, provision of advice, building rapport and network management, internal and external coordination and cooperation, talking to non-state armed groups and unarmed actors…), as well as conventional diplomatic activities (political reporting, speech writing, designing political strategy, liaison with governments…).

    Particular attention will be paid to bringing the aspect of culture into political analysis, strategies and activities, with a view to enhancing the necessary skills to establish and maintain an effective inter-cultural dialogue.

    Special focus will be placed on the influence of information and digital technologies on the scope of work of political advisors, including opportunities and risks (cyber diplomacy, conflict analysis, use of social media, cyber security…).

    The course will also address the role and required skills of political advisors related to public diplomacy, communications with the media, as well as information and reputation management.

    The course will be conducted virtually via Zoom software. The training will consist of lectures and facilitated discussions by senior experts and practitioners in the field (former head of UN missions, Special Representative of the UN Secretary General, Military and Police Commanders, Ambassadors, and Senior Political Advisors), as well as simulation exercises, role play and case studies, which will comprise over 50% of the course. A space will be provided for group discussions and best practices and experience sharing among the participants under the guidance of the senior mentors.

     

    Course Information

    Senior Mentor: Ambassador Milos Strugar, UN Senior Mediation Advisor
    Course Director: Goran Topalović, Director of Operations, Conflux Center
    Project Officer: Visnja Jovancevic, Conflux Center

    Emilija Maric, Conflux Center

    Duration: 26th – 30th October 2020

     

     

    Upon online registration, which will remain open till 18th October 2020, participants will receive an invoice, pre-course video and reading material and all necessary information on how to use Zoom, as well as any assistance they might need. Pre-course video and reading material and additional reading will also be available on our website. Instructions on how to use Zoom will also be presented during the introduction sessions of the course.

     

    In order to join the virtual training, all attendees should have access to the internet and a personal computer (laptop), with an operational web-cam and microphone (external or internal). A stable internet connection is essential in order to minimize the chances of stutter or disconnecting. It is advisable that the participants download the Zoom application (free of charge). They can also join a meeting directly from their browser, but the meeting experience from the browser is limited. The participants will receive all necessary information in the joining instructions prior to the start of the course.

     

    Course Fee:  1,000 EUR (1,250 USD)

     

    Conflux Center alumni are eligible for 20% discount.

    Partial subsidy could be available at later stage. Those interested in partial subsidy should send CV and motivation letter not later than 8th October 2020 to office@confluxcenter.org.

    The participants should be relieved of their regular work duties for the duration of the course.

    The course is conducted in English and translation is not provided.

    After completing the course, training certificates in PDF will be issued, and a hard copy can be sent via post if requested.

    For further details about the course, please contact us at:

    office@confluxcenter.org  or  +381 65 3081976

    The course timing is in accordance with CET (Central European Time). CET is one of the well-known names of UTC+1 time zone which is 1h. ahead of UTC (Coordinated Universal Time).

    The time offset from UTC can be written as +01:00.

     

    DOWNLOAD COURSE PROGRAM

     

    APPLY NOW

  • “Gender Mainstreaming in Mediation” Virtual Course

    Virtual training course 

    “GENDER MAINSTREAMING IN MEDIATION” 

    24th – 25th November 2020 

     

    Topics: gender-sensitive conflict analysis – tools and skills; gender and inclusive mediation; the gender-related impact of conflict; prevention and response to CRSV and SGBV; gender and culture; gender and inclusive mediation; role of mediator; challenges and best practices in integrating gender perspective in mediation…

     

    The objective of the course is to train civilian, military and police officers serving in peace operations, expand their specific knowledge on gender issues with the view to applying gender perspective in mediation processes, to deepen their understanding of the role women could play in conflict prevention and conflict resolution, and enhance specific skills in gender-sensitive conflict analysis and mediation process design.

     

    The course program is designed for mid and senior level civil affairs, political affairs and other civilian, military and police officers working in field and peacekeeping operations (UN, AU, EU, OSCE etc.), as well as those working in public sector, non-governmental organizations, academic institutions, or preparing to serve in peace operations. The program is balanced between the operational and tactical level. Most of the conflict management tools are catered to the tactical level field work.

     

    The course will be conducted virtually via Zoom software. The training will consist of lectures and facilitated discussions by senior experts and practitioners in the field (UN senior mediation advisers, director of political and civil affairs, senior advisors in UN PKOs), as well as simulation exercises, role play and case studies, which will comprise over 50% of the course. A space will be provided for group discussions and best practices and experience sharing among the participants under the guidance of the senior mentors.

     

    Course Information

    Senior Mentors: Ambassador Milos Strugar, UN Senior Mediation Advisor

    UN DPPA Mediation Support Unit (TBC)

    Course Director: Goran Topalović, Director of Operations, Conflux Center
    Project Officers: Visnja Jovancevic, Conflux Center

    Emilija Maric, Conflux Center

    Duration: 24th – 25th November 2020

     

    Conflux Center is organizing a complementary course MEDIATION OF LOCAL CONFLICTS” from 17th – 20th November 2020.

     

    Course fees:

     

    The fee for the “Gender mainstreaming in mediation” course is 450 EUR (550 USD).

     

    The fee for the “Mediation of local conflicts” course is 750 EUR (900 USD). 

     

    The fee for both courses is 1.000 EUR (1.200 USD). 

     

    Conflux Center alumni are eligible for 20% discount.

     

    Partial subsidy could be available at later stage. Those interested in partial subsidy should send CV and Motivation letter not later than 10th November 2020 to office@confluxcenter.org.

     

    Upon online registration, which will remain open till 11th November 2020, participants will receive an invoice, pre-course reading material and all necessary information on how to use Zoom, as well as any assistance they might need. Pre-course reading material and additional reading will also be available on a designated password-protected webpage on our website. Instructions on how to use Zoom will also be presented during the introduction sessions of the course.

     

    In order to join the virtual training, all attendees should have access to the internet and a personal computer (laptop), with an operational web-cam and microphone (external or internal). A stable internet connection is essential in order to minimize the chances of stutter or disconnecting. It is advisable that the participants download the Zoom application (free of charge). They can also join a meeting directly from their browser, but the meeting experience from the browser is limited. The participants will receive all necessary information in the joining instructions prior to the start of the course.

     

    The participants should be relieved of their regular work duties for the duration of the course.

     

    The course is conducted in English and translation is not provided.

    After completing the course, training certificates in PDF will be issued, and a hard copy can be sent via post if requested.

    For further details about the course, please contact us at:

    office@confluxcenter.org  or  +381 65 3081976

    DOWNLOAD PROGRAM 

     

    APPLY NOW

     

  • “Mediation of Local and Intercommunal Conflicts” Virtual Course

    Virtual training course 

    “MEDIATION OF INTERCOMMUNAL CONFLICTS” 

    17th – 20th November 2020 

     

    Topics: defining and understanding “local conflict”; essence of mediation; role of mediator; local conflict analysis for mediation design and process – tools and skills; talking to non-state armed actors; how to determine when a local conflict is ripe for mediation; developing a mediation strategy and process design; mediation skills; bringing the aspect of culture and inter-cultural dialogue into mediation; public communication in the mediation context; influence of information and digital technologies on local conflict and mediation; digital mediation toolkit- opportunities and risks (cyber mediation, social media, cyber security)…

     

    Aim of the course: To train civil affairs, political affairs and other officers serving in peacekeeping operations, political and peacebuilding missions by enhancing their specific knowledge and skills, and enabling them to develop a deeper understanding of ways to prevent, mitigate and resolve local conflicts. 

     

    The course will address local (community) conflicts. This is a new aspect in UN peacekeeping practices, and some UN operations are assigned a specific mandate from the Security Council to support mediation of such conflicts. The course is balanced between the operational and tactical level, and most of the conflict management tools are catered to the tactical level field work.

    The course program is designed for mid and senior level civil affairs, political affairs and other officers serving in various units and offices, such as Protection of civilians, Rule of Law, Disarmament, demobilization and reintegration, Security sector reform, Human Rights, Joint mission analysis center, Joint operations center, Military and Police components, within field and peacekeeping operations (UN, AU, EU, OSCE etc.), as well as those working in governments, non-governmental organizations, academic institutions, or preparing to serve in peace operations.

    The course will be conducted virtually via Zoom software. The training will consist of lectures and facilitated discussions by senior experts and practitioners in the field (UN senior mediation advisers, former head of UN mission, Special Representative of the UN Secretary General, director of political and civil affairs, senior advisors, chief of staff in UN PKOs), as well as simulation exercises, role play and case studies, which will comprise over 50% of the course. A virtual space will be provided for group discussions and best practices, and for experience sharing among the participants under the guidance of the senior mentors.

     

     

    Course Information

    Senior Mentors: Ambassador Milos Strugar, UN Senior Mediation Advisor

    UN DPPA Mediation Support Unit TBC

    Course Director: Goran Topalović, Director of Operations, Conflux Center
    Project Officers: Visnja Jovancevic, Conflux Center

    Emilija Maric, Conflux Center

    Duration: 17th – 20th November 2020

     

    Conflux Center is organizing a complementary course GENDER MAINSTREAMING IN MEDIATION” from 24th – 25th November 2020.

     

    Course fees:

     

    The fee for the “Mediation of local conflicts” course is 750 EUR (900 USD). 

     

    The fee for the “Gender mainstreaming in mediation” course is 450 EUR (550 USD).

    The fee for both courses is 1.000 EUR (1.200 USD). 

    Conflux Center alumni are eligible for 20% discount.

    Partial subsidy could be available at later stage. Those interested in partial subsidy should send CV and Motivation letter not later than 10th November 2020 to office@confluxcenter.org.

     

    Upon online registration, which will remain open till 11th November 202o, participants will receive an invoice, pre-course reading material and all necessary information on how to use Zoom, as well as any assistance they might need. Pre-course reading material and additional reading will also be available on a designated password-protected webpage on our website. Instructions on how to use Zoom will also be presented during the introduction sessions of the course.

     

    In order to join the virtual training, all attendees should have access to the internet and a personal computer (laptop), with an operational web-cam and microphone (external or internal). A stable internet connection is essential in order to minimize the chances of stutter or disconnecting. It is advisable that the participants download the Zoom application (free of charge). They can also join a meeting directly from their browser, but the meeting experience from the browser is limited. The participants will receive all necessary information in the joining instructions prior to the start of the course.

    The participants should be relieved of their regular work duties for the duration of the course.

     

    The course is conducted in English and translation is not provided.

    After completing the course, training certificates in PDF will be issued, and a hard copy can be sent via post if requested.

    For further details about the course, please contact us at:

    office@confluxcenter.org  or  +381 65 3081976

    DOWNLOAD PROGRAM

     

    APPLY NOW

     

  • “How to Manage The Cultural Dimension in Conflict Resolution” Virtual Course

     

    “HOW TO MANAGE THE CULTURAL DIMENSION IN CONFLICT RESOLUTION”

    Resolution of cross-cultural conflict through negotiation, facilitation and mediation

    Virtual Training Course

    • 19 – 24 January 2021

    • Location: Zoom

    • Language: English

    • Organizers: Conflux Center for Intercultural Dialogue and Mediation in partnership with China Foreign Affairs University & University of Arts Belgrade

     

    Conflicts of today are becoming increasingly complex, changing and correlating with identity and cultural issues. One of the crucial factors affecting negotiation and mediation is the awareness of cultural issues. Cross-cultural awareness refers to the ability to be regardful of people’s perceptions relating to experiences, beliefs, values, concepts and expectations within a given cultural context as well as of their impact. Comprehending each other’s cultures provides the necessary tools to address both current and potential conflicts.

     

    The course will look into different ways of approaching intractable cross-cultural conflicts. While some assume that these conflicts are caused by the existence of cultural differences, others claim that the root causes stem from perceptions, difficulties in communicating and understanding each other, dictated by cultural frameworks. The course will focus on common ground for intercultural and interreligious dialogue, as well as on exploring various methods for resolving cross-cultural conflicts through dialogue and negotiations, or third-party facilitation and mediation.

     

    This program is designed for senior and mid-level staff members working in international organizations headquarters and field operations (UN, AU, OSCE, EU, etc.), and those working in governments, non-governmental organizations, academic institutions, or preparing to serve in peace operations and in diplomatic service. The objective of the course is to enhance their specific knowledge and skills to manage the cultural dimension, as well as to enable them to develop a deeper understanding of ways to prevent, mitigate, and resolve cross-cultural conflicts. 

     

    The training will consist of lectures and facilitated discussions by senior experts and practitioners in the field (UN senior mediation advisers, former head of UN mission, ambassadors and university professors), as well as simulation exercises, role play and case studies, which will comprise over 50% of the course. A virtual space will be provided for group discussions and best practices, and for experience sharing among the participants under the guidance of the senior mentors.

     

    Course Information

    Senior Mentors: Ambassador Miloš Strugar, UN Senior Mediation Adviser, Director Conflux Center

    Professor Sun Jisheng PhD, Vice-President China Foreign Affairs University,

    Professor Milena Dragićević-Šešić PhD, former Rector University of Arts Belgrade

    Chief Instructors / Coordinators: Professor Ljiljana Rogač Mijatović PhD, University of Arts Belgrade

    Professor Ran Jijun PhD, Dean of the Department of English and International Studies,

    China Foreign Affairs University

    Course Director: Tanja Strugar, Conflux Center
    Project Officers: Rong Dan, China Foreign Affairs University

    Ružica Radulović, University of Arts Belgrade

    Emilija Marić, Conflux Center

    He Yuchu, China Foreign Affairs University

     

    The fee for the course is 1,200 EUR (1,400 USD).

     

    Upon online registration, participants will receive an invoice, pre-course reading material and all necessary information on how to use Zoom, as well as any assistance they might need. Pre-course reading material and additional reading will also be available on a designated password-protected webpage on our website. Instructions on how to use Zoom will also be presented during the introduction sessions of the course.

     

    In order to join the virtual training, all attendees should have access to the internet and a personal computer (laptop), with an operational web-cam and microphone (external or internal). A stable internet connection is essential in order to minimize the chances of stutter or disconnecting. It is advisable that the participants download the Zoom application (free of charge). They can also join a meeting directly from their browser, but the meeting experience from the browser is limited. The participants will receive all necessary information in the joining instructions prior to the start of the course.

     

    The participants should be relieved of their regular work duties for the duration of the course.

     

    The course is conducted in English and translation is not provided.

    After completing the course, training certificates in PDF will be issued, and a hard copy can be sent via post if requested.

    For further details about the course, please contact us at:

    office@confluxcenter.org  or  +381 63 7797498

     

    DOWNLOAD PROGRAM 

     

    APPLY NOW

     

     

     

  • “How To Manage The Political Dimension In Conflict Resolution & Peacekeeping” Virtual Course

    Virtual training course for political advisors

    “HOW TO MANAGE THE POLITICAL DIMENSION IN CONFLICT RESOLUTION & PEACEKEEPING

    17 – 21 May 2021

     

    The objective of the course is to train political advisers serving in peacekeeping operations, political and peacebuilding missions by enhancing their specific knowledge and skills, and enabling them to develop a deeper understanding of ways to manage the political dimension in a conflict or post-conflict environment.

     

    The course will cover two complementary aspects – operational activities in conflict prevention, management and resolution (mediation, facilitation, negotiation, provision of advice, building rapport and network management, internal and external coordination and cooperation, engaging non-state armed groups and unarmed actors…), as well as conventional diplomatic activities (political reporting, speech writing, public speaking, designing political strategy, liaison with governments…).

     

    Particular attention will be paid to bringing the aspect of culture into political analysis, strategies and activities, with a view to enhancing the necessary skills to establish and maintain an effective intercultural and interreligious dialogue.

     

    Special focus will be placed on the influence of information and communication technologies on the scope of work of political advisors, including opportunities and risks (cyber diplomacy, conflict analysis, use of social media, cyber security…).

     

    The course will also address the role and required skills of political advisors related to public diplomacy, communications with the media, as well as information and reputation management.

     

    Learning Objectives

    By the end of the course, participants will be able to:

     

    • Apply acquired skills and tools in research, conflict analysis and policy planning;
    • Design political strategies to build alliances and create political leverage;
    • Monitor, analyze and interpret political developments and events by using relevant skills and techniques;
    • Use specific skills to build rapport, create and maintain network of contacts and liaise and coordinate with internal and external counterparts;
    • Apply a range of skills, techniques and good practices in political dialogue, negotiation, facilitation and mediation, and use various modalities for greater inclusion of women;
    • Identify risks and opportunities of information and communication technologies;
    • Apply public speaking, presentation, speechwriting, and reporting techniques, – including preparation, structure, and delivery;
    • Provide pertinent advice, offer new ideas and innovative solutions to change the underlying conflict dynamics;
    • Identify personal strengths and weaknesses as political advisers;
    • Deal with moral and political dilemmas which may arise in conflict management and resolution.

     

    The course program is designed for mid and senior level political advisors and political affairs officers working in international organizations headquarters and field operations (UN, AU, OSCE, EU, etc.), as well as diplomats, and those working in governments, non-governmental organizations, academic institutions, or preparing to serve in peace operations and in diplomatic service.

     

    The participants will learn from senior experts and practitioners in the field, and the activities are devised to be highly interactive through discussions, Q&A sessions, group work, role-play and hands-on exercises and assignments.

     

    The courses will be conducted virtually via the Zoom software.

     

    Course fees: 1,000 EUR (1,250 USD)

    Conflux Center alumni are eligible for 20% discount.

    Partial subsidy could be available at a later stage. Those interested in a partial subsidy should send their CV and a motivation letter not later than 30th April 2021 to office@confluxcenter.org.

     

    The Course Program can be downloaded HERE

    Registration is open until 12th May 2021 and can be done HERE

     

    The specified times are in accordance with CEST (Central European Summer Time) / UTC+2 (Coordinated Universal Time) time zone.

    The participants should be relieved of their regular work duties for the duration of the course.

    The course is conducted in English and translation is not provided.

    Upon completion of the course, certificates of participation will be issued in PDF, and a hard copy can be sent via post upon request.

     

    For further information about the course, please contact us at:

    office@confluxcenter.org  or  +381 65 3081976

    APPLY NOW

  • Virtual training course “Gender Mainstreaming in Mediation”

    Virtual training course

    “GENDER MAINSTREAMING IN MEDIATION”

    10th – 11th March 2021

     

    The objective of the course is to expand specific knowledge on gender related issues with the view to applying gender perspective in mediation processes, to deepen understanding of the role women could play in conflict prevention and conflict resolution, and enhance specific skills in gender-sensitive conflict analysis and mediation process design.

     

    Learning Objectives

    By the end of the course, participants will be able to:

    • Apply gender-sensitive approach in conflict analysis and conflict monitoring by using relevant tools and skills;
    • Differentiate the impact of conflict for different gender groups, and better understand conflict drivers, actors and dynamics;
    • Design inclusive mediation processes and use various modalities for greater inclusion of women;
    • Apply a range of techniques, practical measures and good practices to incorporate gender-relevant language in cease-fire and peace agreements;
    • Address conflict-related sexual violence (CRSV) while drafting and negotiating cease-fire, security arrangements and peace agreements;
    • Deal with challenges in integrating gender perspective in mediation.

     

    The courses are designed for mid and senior level political affairs, civil affairs and other civilian, military and police officers serving in peacekeeping and political missions of the UN and regional organizations (AU, OSCE, EU etc.), as well as diplomats, and those working in governments, non-governmental organizations and academic institutions. The participants will learn from senior experts and practitioners in the field, and the activities are devised to be highly interactive through discussions, Q&A sessions, group work, and hands-on exercises and assignments. The program is balanced between the operational and tactical level.

     

    DOWNLOAD the course program and more details about the course here

    The courses will be conducted virtually via the Zoom software.

     

    Course fees:

    The fee for the “GENDER MAINSTREAMING IN MEDIATION” course is 450 EUR (550 USD).

    Conflux Center is organizing a complemental course “Conflict Resolution and Mediation – Tools, Skills and Techniques” from 2nd – 5th March 2021.

    The fee for this course is 900 EUR (1,100 USD). 

     

    The fee for both courses is 1,200 EUR (1,500 USD)

     

    Conflux Center alumni are eligible for 20% discount.

    Partial subsidy could be available at a later stage. Those interested in a partial subsidy should send their CV and a motivation letter not later than 1st March 2021 to office@confluxcenter.org.

     

     

    The specified times are in accordance with CET (Central European Time) / UTC+1 (Coordinated Universal Time) time zone.

    The participants should be relieved of their regular work duties for the duration of the course.

    The course is conducted in English and translation is not provided.

    Upon completion of the course, certificates of participation will be issued in PDF, and a hard copy can be sent via post upon request.

    For further information about the course, please contact us at:

    office@confluxcenter.org  or  +381 65 3081976

    Registration is open until 7th March 2021 and can be done here:

     

    APPLY NOW

     

  • Virtual training course “Conflict Resolution and Mediation – Tools, Skills, and Techniques”

    Virtual training course

    “CONFLICT RESOLUTION AND MEDIATION – TOOLS, SKILLS AND TECHNIQUES”

    2nd – 5th March 2021

     

    The objective of the course is to develop a deeper understanding of ways to prevent, manage and resolve conflicts, and to enhance specific knowledge and skills in conflict analysis, negotiation, facilitation and mediation, which could be successfully applied in emerging and ongoing conflict situations.

     

    Learning Objectives

    By the end of the course, participants will be able to:

    • Apply acquired skills in conflict analysis, conflict monitoring and stakeholders mapping by using relevant tools and techniques;
    • Better understand conflict drivers, actors and dynamics, and identify historic, structural and proximate causes of conflict;
    • Apply a range of skills, techniques and good practices in negotiation, dialogue, facilitation and mediation;
    • Develop mediation strategies and inclusive mediation processes and use various modalities for greater inclusion of women;
    • Understand and apply concepts of BATNA (Best Alternative to a Negotiated Agreement) and ZOPA (Zone of Possible Agreement);
    • Design, facilitate and run mediation processes;
    • Deal with moral and legal dilemmas which may arise in conflict resolution and mediation.

     

    The courses are designed for mid and senior level political affairs, civil affairs and other civilian, military and police officers serving in peacekeeping and political missions of the UN and regional organizations (AU, OSCE, EU etc.), as well as diplomats, and those working in governments, non-governmental organizations and academic institutions. The participants will learn from senior experts and practitioners in the field, and the activities are devised to be highly interactive through discussions, Q&A sessions, group work, role-play and hands-on exercises and assignments.

     

    DOWNLOAD the course program and more details about the course here

    The courses will be conducted virtually via the Zoom software.

     

    Course fees:

    The fee for the “”CONFLICT RESOLUTION AND MEDIATION – TOOLS, SKILLS AND TECHNIQUES”

    course is 900 EUR (1,100 USD).

    Conflux Center is organizing a complemental course “Gender Mainstreaming in Mediation”  from 10th – 11th March 2021.

    The fee for this course is 450 EUR (550 USD). 

     

    The fee for both courses is 1,200 EUR (1,500 USD)

     

    Conflux Center alumni are eligible for 20% discount.

    Partial subsidy could be available at a later stage. Those interested in a partial subsidy should send their CV and a motivation letter not later than 21st February 2021 to office@confluxcenter.org.

     

     

    The specified times are in accordance with CET (Central European Time) / UTC+1 (Coordinated Universal Time) time zone.

    The participants should be relieved of their regular work duties for the duration of the course.

    The course is conducted in English and translation is not provided.

    Upon completion of the course, certificates of participation will be issued in PDF, and a hard copy can be sent via post upon request.

     

    For further information about the course, please contact us at:

    office@confluxcenter.org  or  +381 65 3081976

    Registration is open until 28th February 2021  and can be done here:

     

    APPLY NOW

     

  • “Gender Mainstreaming in Mediation” Virtual training course

    Virtual training course

    “GENDER MAINSTREAMING IN MEDIATION”

    14th – 15th June 2021

     

    The objective of the course is to expand specific knowledge on gender related issues with the view to applying gender perspective in mediation processes, to deepen understanding of the role women could play in conflict prevention and conflict resolution, and enhance specific skills in gender-sensitive conflict analysis and mediation process design.

    Learning Objectives

    By the end of the course, participants will be able to:

    • Apply gender-sensitive approach in conflict analysis and conflict monitoring by using relevant tools and skills;
    • Differentiate the impact of conflict for different gender groups, and better understand conflict drivers, actors and dynamics;
    • Design inclusive mediation processes and use various modalities for greater inclusion of women;
    • Apply a range of techniques, practical measures and good practices to incorporate gender-relevant language in cease-fire and peace agreements;
    • Address conflict-related sexual violence (CRSV) while drafting and negotiating cease-fire, security arrangements and peace agreements;
    • Deal with challenges in integrating gender perspective in mediation.

    The courses are designed for mid and senior level political affairs, civil affairs and other civilian, military and police officers serving in peacekeeping and political missions of the UN and regional organizations (AU, OSCE, EU etc.), as well as diplomats, and those working in governments, non-governmental organizations and academic institutions. The participants will learn from senior experts and practitioners in the field, and the activities are devised to be highly interactive through discussions, Q&A sessions, group work, and hands-on exercises and assignments. The program is balanced between the operational and tactical level.

     

    DOWNLOAD the course program and more details about the course here

    The courses will be conducted virtually via the Zoom software.

     

    Course fees:

    The fee for the “GENDER MAINSTREAMING IN MEDIATION” course is 450 EUR (550 USD).

    Conflux Center is organizing a complemental course “Local and Intercommunal Conflict Resolution and Mediation” from 1st – 4th June 2021.

    The fee for this course is 900 EUR (1,100 USD). 

     

    The fee for both courses is 1,150 EUR (1,400 USD)

     

    Conflux Center alumni are eligible for 20% discount.

    Partial subsidy could be available at a later stage. Those interested in a partial subsidy should send their CV and a motivation letter not later than 1st June 2021 to office@confluxcenter.org.

     

     

    The specified times are in accordance with CEST (Central European Summer Time) / UTC+2 (Coordinated Universal Time) time zone.

    The participants should be relieved of their regular work duties for the duration of the course.

    The course is conducted in English and translation is not provided.

    Upon completion of the course, certificates of participation will be issued in PDF, and a hard copy can be sent via post upon request.

    For further information about the course, please contact us at:

    office@confluxcenter.org  or  +381 65 3081976

    Registration is open until 12th June 2021 and can be done here:

     

    APPLY NOW

     

  • “Local and Intercommunal Conflict Resolution and Mediation” Virtual training course

    Virtual training course 

    “LOCAL AND INTERCOMMUNAL CONFLICT RESOLUTION AND MEDIATION”

    1st – 4th June 2021 

     

    Aim of the course: To train civil affairs, political affairs and other officers serving in peacekeeping operations, political and peacebuilding missions by enhancing their specific knowledge and skills, and enabling them to develop a deeper understanding of ways to prevent, mitigate and resolve local and intercommunal conflicts. 

     

    Learning Objectives

    By the end of the course, participants will be able to:

    • Identify and understand various local and intercommunal conflict resolution mechanisms;
    • Apply acquired skills in local and intercommunal conflict analysis, conflict monitoring and stakeholders mapping by using relevant tools and techniques;
    • Better understand drivers, actors and dynamics of local and intercommunal conflict, and identify historic, structural and proximate causes of conflict;
    • Apply a range of skills, techniques and good practices in negotiation, dialogue, facilitation and mediation;
    • Develop mediation strategies and inclusive mediation processes and use various modalities for greater inclusion and meaningful participation of women;
    • Understand and apply concepts of BATNA (Best Alternative to a Negotiated Agreement) and ZOPA (Zone of Possible Agreement);
    • Design, facilitate and run mediation processes;
    • Deal with moral and legal dilemmas which may arise in conflict resolution andmediation.

     

    The course will address local (community) conflicts. This is a new aspect in UN peacekeeping practices, and some UN operations are assigned a specific mandate from the Security Council to support mediation of such conflicts. The course is balanced between the operational and tactical level, and most of the conflict management tools are catered to the tactical level field work.

    The course program is designed for mid and senior level civil affairs, political affairs and other officers serving in various units and offices, such as Protection of civilians, Rule of Law, Disarmament, demobilization and reintegration, Security sector reform, Human Rights, Joint mission analysis center, Joint operations center, Military and Police components, within field and peacekeeping operations (UN, AU, EU, OSCE etc.), as well as those working in governments, non-governmental organizations, academic institutions, or preparing to serve in peace operations.

    The course will be conducted virtually via Zoom software. The training will consist of lectures and facilitated discussions by senior experts and practitioners in the field, and the activities are devised to be highly interactive through discussions, Q&A sessions, group work, role-play and hands-on exercises and assignments. A virtual space will be provided for group discussions and best practices, and for experience sharing among the participants under the guidance of the senior mentors.

     

    DOWNLOAD the course program and more details about the course here

    The courses will be conducted virtually via the Zoom software.

     

    Course fees:

    The fee for the “Local and Intercommunal Conflict Resolution and Mediation” course is 900 EUR (1,100 USD). 

     

    Conflux Center is organizing a complemental course Gender Mainstreaming in Mediation” from 14th – 15th June 2021.

    The fee for the “Gender mainstreaming in mediation” course is 450 EUR (550 USD).

     

    The fee for both courses is 1,150 EUR (1,400 USD)

     

    Conflux Center alumni are eligible for 20% discount.

    Partial subsidy could be available at a later stage. Those interested in a partial subsidy should send their CV and a motivation letter not later than 21st May 2021 to office@confluxcenter.org.

     

     

     

    The specified times are in accordance with CEST (Central European Summer Time) / UTC+2 (Coordinated Universal Time) time zone.

    The participants should be relieved of their regular work duties for the duration of the course.

    The course is conducted in English and translation is not provided.

    Upon completion of the course, certificates of participation will be issued in PDF, and a hard copy can be sent via post upon request.

    For further information about the course, please contact us at:

    office@confluxcenter.org  or  +381 65 3081976

    Registration is open until 30th May 2021 and can be done here:

     

    APPLY NOW

     

  • “Speechwriting and Public Speaking Skills for Multilateral Diplomacy” Virtual Course

    Virtual Training Course

    SPEECHWRITING AND PUBLIC SPEAKING SKILLS FOR MULTILATERAL DIPLOMACY:

    Cases and Insights from the United Nations

    Organized by: 

    Conflux Center for Intercultural Dialogue and Mediation
    United Nations Institute for Training and Research (UNITAR)

     

    Background

    Effective communication is fundamental to successful diplomacy, specifically in times of crisis marked by high levels of uncertainty. Delivering one’s message is key to work together efficiently and to overcome challenges at both the individual and organisational level.

    The Division for Multilateral Diplomacy of the United Nations Institute for Training and Research (UNITAR) and Conflux Center for Intercultural Dialogue and Mediation have designed and developed the virtual training course “Speechwriting and Public Speaking Skills for Multilateral Diplomacy: Cases & Insights from the United Nations” for professionals to better structure their approach to their own professional style, build resilience, and be self-motivated during these times of ambiguity.

    Overall Goal

    The aim of the virtual course is to guide the participants in making the content of their speeches pertinent and engaging, and in giving the impression of spontaneity and confidence while delivering the message to their audience, drawing on the latest modern techniques in the art of writing and rhetoric (the skill of oration and persuasion). The participants will be able to identify areas they need to improve, and the mentors will provide feedback enabling the participants to make adjustments and advances.

    By examining the essential professional qualities needed to sustain the world of multilateral diplomacy, participants will acquire high-level public speaking and speechwriting competences. The ultimate objective is to strengthen the individual’s resilience under uncertainty, and to enable them to work efficiently during these challenging times.

     

    Learning Objectives

    By the end of the course, participants will be able to:

    • Apply speechwriting and public speaking skills and techniques, including preparation, structure, and delivery in face-to-face and online formats;
    • Acquire essential principles of the art and craft of speechwriting and delivering speeches;
    • Identify personal strengths and weaknesses as speakers and writers;
    • Develop their personal writing and presentation style and tailor it to respective audiences;
    • Demonstrate the ability to use voice and words to effect when giving speeches or presentations: wording, diction, intonation, rhythm, and pacing;
    • Implement acquired tools for combating public speaking anxiety.

    Course Information

    Senior Mentors: Ambassador Amr Aljowaily, Visiting Faculty Member at UNITAR’s Multilateral Diplomacy Program

    Ambassador Miloš Strugar, UN Senior Mediation Adviser

    Course Directors: Emilija Marić, Conflux Center

    Amine Mesdoua, UNITAR

    Project Officers

    Mina Strugar, Conflux Center

    Valentina Rossi, UNITAR

    Malcom Olivieri, UNITAR

     

    For more details about the course, click HERE

    Registration is open until 3 December  2021 and can be done HERE.

    COURSE FEE: 1,000 EUR (1,250 USD)

    Conflux Center alumni are eligible for 20% discount.

    Partial subsidy could be available at a later stage. Those interested in a partial subsidy should send their CV and a motivation letter not later than 26 November 2021 to office@confluxcenter.org.

     

    The course will be conducted on Zoom.

    The specified times are in accordance with CET (Central European Time) / UTC+1 (Coordinated Universal Time) time zone.

    The participants should be relieved of their regular work duties for the duration of the course.

    The course is conducted in English and translation is not provided.

    Upon completion of the course, certificates of participation will be issued in PDF, and a hard copy can be sent via post upon request.

     

    For further information about the course, please contact us at:

    office@confluxcenter.org  or  + 381 63 13 08 997

     

    APPLY NOW

  • “Gender Mainstreaming in Mediation” Virtual Course

    Virtual training course

    “GENDER MAINSTREAMING IN MEDIATION”

    10th – 11th November 2021

     

    The objective of the course is to expand specific knowledge on gender related issues with the view to applying gender perspective in mediation processes, to deepen understanding of the role women could play in conflict prevention and conflict resolution, and enhance specific skills in gender-sensitive conflict analysis and mediation process design.

     

    Learning Objectives

    By the end of the course, participants will be able to:

    • Apply gender-sensitive approach in conflict analysis and conflict monitoring by using relevant tools and skills;
    • Differentiate the impact of conflict for different gender groups, and better understand conflict drivers, actors and dynamics;
    • Design inclusive mediation processes and use various modalities for greater inclusion of women;
    • Apply a range of techniques, practical measures and good practices to incorporate gender-relevant language in cease-fire and peace agreements;
    • Address conflict-related sexual violence (CRSV) while drafting and negotiating cease-fire, security arrangements and peace agreements;
    • Deal with challenges in integrating gender perspective in mediation.

     

    The courses are designed for mid and senior level political affairs, civil affairs and other civilian, military and police officers serving in peacekeeping and political missions of the UN and regional organizations (AU, OSCE, EU etc.), as well as diplomats, and those working in governments, non-governmental organizations and academic institutions. The participants will learn from senior experts and practitioners in the field, and the activities are devised to be highly interactive through discussions, Q&A sessions, group work, and hands-on exercises and assignments. The program is balanced between the operational and tactical level.

     

    The course program can be downloaded HERE

    The courses will be conducted virtually via the Zoom software.

     

    Course fees:

    The fee for the “GENDER MAINSTREAMING IN MEDIATION” course is 450 EUR (550 USD).

    Conflux Center is organizing a complemental course “Conflict Resolution and Mediation – Tools, Skills and Techniques” from 2nd – 5th November 2021.

    The fee for this course is 900 EUR (1,150 USD). 

     

    The fee for both courses is 1,200 EUR (1,500 USD)

     

    Conflux Center alumni are eligible for 20% discount.

    Partial subsidy could be available at a later stage. Those interested in a partial subsidy should send their CV and a motivation letter not later than 1st November 2021 to office@confluxcenter.org.

     

     

    The specified times are in accordance with CET (Central European Time) / UTC+1 (Coordinated Universal Time) time zone.

    The participants should be relieved of their regular work duties for the duration of the course.

    The course is conducted in English and translation is not provided.

    Upon completion of the course, certificates of participation will be issued in PDF, and a hard copy can be sent via post upon request.

     

    For further information about the course, please contact us at:

    office@confluxcenter.org  or  + 381 63 13 08 997

    Registration is open until 7th November 2021 and can be done here:

     

    APPLY NOW

     

  • “Course for Political Advisers: How To Manage The Political Dimension In Conflict Resolution & Peacekeeping” Virtual Course

    Virtual training course for political advisers

    “HOW TO MANAGE THE POLITICAL DIMENSION IN CONFLICT RESOLUTION & PEACEKEEPING

    11 – 15 October 2021

     

    The objective of the course is to train political advisers serving in peacekeeping operations, political and peacebuilding missions by enhancing their specific knowledge and skills, and enabling them to develop a deeper understanding of ways to manage the political dimension in a conflict or post-conflict environment.

     

    The course will cover two complementary aspects – operational activities in conflict prevention, management and resolution (mediation, facilitation, negotiation, provision of advice, building rapport and network management, internal and external coordination and cooperation, engaging non-state armed groups and unarmed actors…), as well as conventional diplomatic activities (political reporting, speech writing, public speaking, designing political strategy, liaison with governments…).

     

    Particular attention will be paid to bringing the aspect of culture into political analysis, strategies and activities, with a view to enhancing the necessary skills to establish and maintain an effective intercultural and interreligious dialogue.

     

    Special focus will be placed on the influence of information and communication technologies on the scope of work of political advisors, including opportunities and risks (cyber diplomacy, conflict analysis, use of social media, cyber security…).

     

    The course will also address the role and required skills of political advisors related to public diplomacy, communications with the media, as well as information and reputation management.

     

    Learning Objectives

    By the end of the course, participants will be able to:

     

    • Apply acquired skills and tools in research, conflict analysis and policy planning;
    • Design political strategies to build alliances and create political leverage;
    • Monitor, analyze and interpret political developments and events by using relevant skills and techniques;
    • Use specific skills to build rapport, create and maintain network of contacts and liaise and coordinate with internal and external counterparts;
    • Apply a range of skills, techniques and good practices in political dialogue, negotiation, facilitation and mediation, and use various modalities for greater inclusion of women;
    • Identify risks and opportunities of information and communication technologies;
    • Apply public speaking, presentation, speechwriting, and reporting techniques, – including preparation, structure, and delivery;
    • Provide pertinent advice, offer new ideas and innovative solutions to change the underlying conflict dynamics;
    • Identify personal strengths and weaknesses as political advisers;
    • Deal with moral and political dilemmas which may arise in conflict management and resolution.

     

    The course program is designed for mid and senior level political advisors and political affairs officers working in international organizations headquarters and field operations (UN, AU, OSCE, EU, etc.), as well as diplomats, and those working in governments, non-governmental organizations, academic institutions, or preparing to serve in peace operations and in diplomatic service.

     

    The participants will learn from senior experts and practitioners in the field, and the activities are devised to be highly interactive through discussions, Q&A sessions, group work, role-play and hands-on exercises and assignments.

     

    The courses will be conducted virtually via the Zoom software.

     

    Course fees: 1,000 EUR (1,250 USD)

    Conflux Center alumni are eligible for 20% discount.

    Partial subsidy could be available at a later stage. Those interested in a partial subsidy should send their CV and a motivation letter not later than 1st October 2021 to office@confluxcenter.org.

     

    The Course Program can be downloaded HERE

    Registration is open until 8th October 2021 and can be done HERE

     

    The specified times are in accordance with CEST (Central European Summer Time) / UTC+2 (Coordinated Universal Time) time zone.

    The participants should be relieved of their regular work duties for the duration of the course.

    The course is conducted in English and translation is not provided.

    Upon completion of the course, certificates of participation will be issued in PDF, and a hard copy can be sent via post upon request.

     

    For further information about the course, please contact us at:

    office@confluxcenter.org  or + 381 63 13 08 997

    APPLY NOW

  • “Resolution of Cross-cultural Conflict Through Negotiation, Facilitation and Mediation” Virtual Course

     

    RESOLUTION OF CROSS-CULTURAL CONFLICT THROUGH NEGOTIATION, FACILITATION AND MEDIATION”

    – How to Manage the Cultural Dimension in Conflict Resolution –

    Virtual Training Course

    • 29 November – 3 December 2021

    • Location: Zoom

    • Language: English

    • Organizers: Conflux Center for Intercultural Dialogue and Mediation in partnership with China Foreign Affairs University & University of Arts Belgrade

     

    Conflicts of today are becoming increasingly complex, changing and correlating with identity and cultural issues. One of the crucial factors affecting negotiation and mediation is the awareness of cultural issues. Cross-cultural awareness refers to the ability to be regardful of people’s perceptions relating to experiences, beliefs, values, concepts and expectations within a given cultural context as well as of their impact. Comprehending each other’s cultures provides the necessary tools to address both current and potential conflicts.

     

    The course will look into different ways of approaching intractable cross-cultural conflicts. While some assume that these conflicts are caused by the existence of cultural differences, others claim that the root causes stem from perceptions, difficulties in communicating and understanding each other, dictated by cultural frameworks. The course will focus on common ground for intercultural and interreligious dialogue, as well as on exploring various methods for resolving cross-cultural conflicts through dialogue and negotiations, or third-party facilitation and mediation.

     

    This program is designed for senior and mid-level staff members working in international organizations headquarters and field operations (UN, AU, OSCE, EU, etc.), and those working in governments, non-governmental organizations, academic institutions, or preparing to serve in peace operations and in diplomatic service. The objective of the course is to enhance their specific knowledge and skills to manage the cultural dimension, as well as to enable them to develop a deeper understanding of ways to prevent, mitigate, and resolve cross-cultural conflicts. 

     

    The training will consist of lectures and facilitated discussions by senior experts and practitioners in the field (UN senior mediation advisers, former head of UN mission, ambassadors and university professors), as well as simulation exercises, role play and case studies, which will comprise over 50% of the course. A virtual space will be provided for group discussions and best practices, and for experience sharing among the participants under the guidance of the senior mentors.

     

    Learning Objectives

    By the end of the course, participants will be able to:

    — Define and understand cross-cultural conflict and its relations to identity, ethnicity and religion;

    — Acquire insights into the role of culture in conflict, and into ways the concepts of culture are being framed in negotiation, mediation, conflict prevention and resolution;

    — Apply acquired skills in cross-cultural conflict analysis, conflict monitoring and stakeholders mapping by using relevant tools and techniques;

    — Better understand cross-cultural conflict drivers, actors and dynamics, and identify historic and structural causes of conflict;

    — Understand the role of culture in interpreting behavior and actions, and in meaning- making, as well as the importance of a set of values, both overt and invisible;

    — Develop mediation strategies and inclusive mediation processes in cross-cultural settings and use various modalities for a greater inclusion of women;

    — Apply various methods and a range of skills, techniques and good practices for resolving cross-cultural conflicts through dialogue and negotiations, or third-party facilitation and mediation;

    — Diferentiate culture-driven negotiation styles and skills, and design negotiation strategy to tackle the cultural dimension in conflict resolution;

    — Identify common ground for intercultural and interreligious dialogue;

    — Apply essential skills for mediating cross-cultural conflict;

    — Acquire and be able to apply communication skills and techniques in cross-cultural communication;

    — Understand and apply ways of improving the conflict resolution processes by cultural means and instruments;

    — Deal with moral and legal dilemmas which may arise in cross-cultural conflict resolution and mediation.

     

    The course program can be downloaded HERE

    The courses will be conducted virtually via the Zoom software.

     

    Course fees:

    The fee for the course is 1200 EUR (1,500 USD).

     

    Conflux Center alumni are eligible for 20% discount.

    Partial subsidy could be available at a later stage. Those interested in a partial subsidy should send their CV and a motivation letter not later than 10 November 2021 to office@confluxcenter.org.

     

     

    The specified times are in accordance with CET (Central European Time) / UTC+1 (Coordinated Universal Time) time zone.

    The participants should be relieved of their regular work duties for the duration of the course.

    The course is conducted in English and translation is not provided.

    Upon completion of the course, certificates of participation will be issued in PDF, and a hard copy can be sent via post upon request.

     

    For further information about the course, please contact us at:

    office@confluxcenter.org  or  +381 65 3081976

    Registration is open until 26 November 2021  and can be done here:

     

    APPLY NOW

     

    The participants should be relieved of their regular work duties for the duration of the course.

     

    The course is conducted in English and translation is not provided.

    After completing the course, training certificates in PDF will be issued, and a hard copy can be sent via post if requested.

    For further details about the course, please contact us at:

    office@confluxcenter.org  or + 381 63 13 08 997

     

    DOWNLOAD PROGRAM 

     

    APPLY NOW

     

     

  • “Political Negotiation Theory and Practice: Styles, Skills, and Techniques” Virtual Course

    Virtual Training Course

    POLITICAL NEGOTIATION THEORY AND PRACTICE

    Styles, Skills, and Techniques

    7-10 September 2021

    This course will cover negotiation theories and practices in addressing conflicts, with a special focus on new trends and actors in international affairs. Both interest–based and value–based conflicts will be addressed through the lens of cross–culture negotiations and identity issues. Developing negotiation skills will be our primary goal, hence simulation and roleplay exercises based on real case scenarios will comprise more than fifty percent of the content.

    Learning Objectives

    By the end of the course, participants will be able to:

    • —  Apply a range of skills, techniques and good practices in negotiation;
    • —  Frame the problem (positions) and prioritize list of issues (interests and needs) for negotiation;
    • —  Determine a minimally acceptable deal, i.e. the “walk away point” or BATNA (Best Alternative To a Negotiated Agreement), and anticipate the bottom line (BATNA) of the other side
    • —  Determine a bargaining range, i.e. Zone of Possible Agreement (ZOPA)
    • —  Design and run the negotiation process;
    • —  Develop negotiation strategy to create political leverage;
    • —  Identify personal strengths and weaknesses as negotiators;
    • —  Deal with moral, legal and political dilemmas which may arise in negotiation
    • —  Identify risks and opportunities of information and communication technologies in negotiation;

    The course is designed for mid to senior level staff in peacekeeping and political missions of the UN and regional organizations (AU, OSCE, EU, etc.), diplomats, those working in governments and non–governmental organizations and academic institutions.

     

    The participants will learn from senior experts and practitioners in the field, and the activities are devised to be highly interactive through discussions, Q&A sessions, group work, role-play and hands-on exercises and assignments.

     

    The courses will be conducted virtually via the Zoom software.

     

    The course program can be downloaded HERE.

    Registration is open until 2 September  2021 and can be done HERE.

     

    COURSE FEE: 900 EUR (1,150 USD)

    Conflux Center alumni are eligible for 20% discount.

    Partial subsidy could be available at a later stage. Those interested in a partial subsidy should send their CV and a motivation letter not later than 20 August 2021 to office@confluxcenter.org.

     

    The specified times are in accordance with CEST (Central European Summer Time) / UTC+2 (Coordinated Universal Time) time zone.

    The participants should be relieved of their regular work duties for the duration of the course.

    The course is conducted in English and translation is not provided.

    Upon completion of the course, certificates of participation will be issued in PDF, and a hard copy can be sent via post upon request.

     

    For further information about the course, please contact us at:

    office@confluxcenter.org  or  + 381 63 13 08 997

     

    APPLY NOW

  • “Conflict Resolution and Mediation – Tools, Skills, and Techniques” Virtual Course

    Virtual training course

    “CONFLICT RESOLUTION AND MEDIATION – TOOLS, SKILLS AND TECHNIQUES”

    22nd – 25th February 2022

     

    The objective of the course is to develop a deeper understanding of ways to prevent, manage and resolve conflicts, and to enhance specific knowledge and skills in conflict analysis, negotiation, facilitation and mediation, which could be successfully applied in emerging and ongoing conflict situations.

     

    Learning Objectives –

    By the end of the course, participants will be able to:

    • Apply acquired skills in conflict analysis, conflict monitoring and stakeholders mapping by using relevant tools and techniques;
    • Better understand conflict drivers, actors and dynamics, and identify historic, structural and proximate causes of conflict;
    • Apply a range of skills, techniques and good practices in negotiation, dialogue, facilitation and mediation;
    • Develop mediation strategies and inclusive mediation processes and use various modalities for greater inclusion of women;
    • Understand and apply concepts of BATNA (Best Alternative to a Negotiated Agreement) and ZOPA (Zone of Possible Agreement);
    • Design, facilitate and run mediation processes;
    • Deal with moral and legal dilemmas which may arise in conflict resolution and mediation.

     

    The courses are designed for mid and senior level political affairs, civil affairs and other civilian, military and police officers serving in peacekeeping and political missions of the UN and regional organizations (AU, OSCE, EU etc.), as well as diplomats, and those working in governments, non-governmental organizations and academic institutions. The participants will learn from senior experts and practitioners in the field, and the activities are devised to be highly interactive through discussions, Q&A sessions, group work, role-play and hands-on exercises and assignments.

     

    DOWNLOAD the course program andmore details about the course HERE

    The courses will be conducted virtually via the Zoom software.

    Course fees:

    The fee for the “”CONFLICT RESOLUTION AND MEDIATION – TOOLS, SKILLS AND TECHNIQUES”

    course is 900 EUR (1,150 USD).

    Conflux Center is organizing a complemental course “Gender Mainstreaming in Negotiation and Mediation” from 16th – 17th March 2022.

    The fee for this course is 450 EUR (550 USD). 

     

    The fee for both courses is 1,200 EUR (1,500 USD)

     

    Conflux Center alumni are eligible for 20% discount.

    Partial subsidy could be available at a later stage. Those interested in a partial subsidy should send their CV and a motivation letter not later than 11th February 2022 to office@confluxcenter.org.

    The specified times are in accordance with CET (Central European Time) / UTC+1 (Coordinated Universal Time) time zone.

    The participants should be relieved of their regular work duties for the duration of the course.

    The course is conducted in English and translation is not provided.

    Upon completion of the course, certificates of participation will be issued in PDF, and a hard copy can be sent via post upon request.

    For further information about the course, please contact us at:

    office@confluxcenter.org  or  +381 65 3081976

    Registration is open until 18th February 2022 and can be done here:

     

    APPLY NOW

  • “Gender Mainstreaming in Mediation” Virtual Course

    Virtual training course

    “GENDER MAINSTREAMING IN MEDIATION”

    16th – 17th March 2022

     

    The objective of the course is to expand specific knowledge on gender related issues with the view to applying gender perspective in mediation processes, to deepen understanding of the role women could play in conflict prevention and conflict resolution, and enhance specific skills in gender-sensitive conflict analysis and mediation process design.

    Learning Objectives –

    By the end of the course, participants will be able to:

    • Apply gender-sensitive approach in conflict analysis and conflict monitoring by using relevant tools and skills;
    • Differentiate the impact of conflict for different gender groups, and better understand conflict drivers, actors and dynamics;
    • Design inclusive mediation processes and use various modalities for greater inclusion of women;
    • Apply a range of techniques, practical measures and good practices to incorporate gender-relevant language in cease-fire and peace agreements;
    • Address conflict-related sexual violence (CRSV) while drafting and negotiating cease-fire, security arrangements and peace agreements;
    • Deal with challenges in integrating gender perspective in mediation.

    The courses are designed for mid and senior level political affairs, civil affairs and other civilian, military and police officers serving in peacekeeping and political missions of the UN and regional organizations (AU, OSCE, EU etc.), as well as diplomats, and those working in governments, non-governmental organizations and academic institutions. The participants will learn from senior experts and practitioners in the field, and the activities are devised to be highly interactive through discussions, Q&A sessions, group work, and hands-on exercises and assignments. The program is balanced between the operational and tactical level.

     

    Download the course program and more details about the course HERE

    The courses will be conducted virtually via the Zoom software.

     

    Course fees:

    The fee for the “GENDER MAINSTREAMING IN MEDIATION” course is 450 EUR (550 USD).

    Conflux Center is organizing a complemental course:

    “Negotiations with Parties to Armed Conflicts: Styles, Skills and Techniques” (8 — 11 February 2022) “Conflict Resolution and Mediation – Tools, Skills and Techniques” (22 — 25 February 2022) andLocal and Intercommunal Conflict Resolution and Mediation: Tools, Skills and Techniques” (8 – 11 March 2022)

     

    The package fee for combining any of these courses with “GENDER MAINSTREAMING IN NEGOTIATION AND MEDIATION” is: 1,200 EUR (1,500 USD).

    Conflux Center alumni are eligible for 20% discount.

    Partial subsidy could be available at a later stage. Those interested in a partial subsidy should send their CV and a motivation letter not later than 4th March 2022 to office@confluxcenter.org.

    The specified times are in accordance with CET (Central European Time) / UTC+1 (Coordinated Universal Time) time zone.

    The participants should be relieved of their regular work duties for the duration of the course.

    The course is conducted in English and translation is not provided.

    Upon completion of the course, certificates of participation will be issued in PDF, and a hard copy can be sent via post upon request.

    For further information about the course, please contact us at:

    office@confluxcenter.org  or  +381 65 3081976

    Registration is open until 11th March 2022 and can be done here:

     

    APPLY NOW

  • “Technologies and Digital Tools for Peacekeeping and Political Missions” Virtual Course

    “TECHNOLOGIES AND DIGITAL TOOLS FOR PEACEKEEPING AND POLITICAL MISSIONS”

    – Data, Research, Analysis, & Communication –

    Virtual Training Course

    25 — 28 January 2022

    Location: Zoom

    Language: English

     

    New technologies have a profound impact on the nature of conflict and on the way in which it is managed. Conflict resolution and peacekeeping efforts must keep up with the changing environment to respond efficiently to new challenges.

     

    The course aims to develop a deeper understanding of the digital ecosystem, focusing on both the opportunities and risks associated with using new technologies in conflict settings. Particular attention will be paid to acquiring digital literacy skills and understanding the concepts related to human rights in the digital space, cyber security, and the connection between geopolitics and technologies. A special focus will be placed on the practical tools and skills that can be used for more effective research, analysis and communication, including social media analysis, and community outreach and engagement. The course will also address collecting, protecting and using data in conflict resolution and peacekeeping. In addition, it will address the necessary skills and techniques for online negotiation and mediation.

     

    The course program is designed for staff in peacekeeping operations, political and peacebuilding missions of the UN and regional organizations (AU, OSCE, EU etc.), diplomats, those working in governments and non–governmental organizations and academic institutions.

     

    The training will consist of lectures and facilitated discussions by senior experts and practitioners in the field, and the activities are devised to be highly interactive through discussions, Q&A sessions, group work, and hands-on exercises and assignments. A virtual space will be provided for group discussions and best practices and experience sharing among the participants under the guidance of the senior mentor.

     

    Learning Objectives:

     

    By the end of the course, participants will be able to:

    —  Acquire knowledge and skills for utilizing digital, information, and communication technologies;

    —  Apply acquired skills and tools in digital research, analysis and communication;

    —  Identify and mitigate risks and maximize opportunities provided by information and communication technologies;

    —  Understand and minimize cyber threats and risks;

    –  Apply data protection policies, handle sensitive data, and reduce data frictions

    —  Apply a digital toolkit in conflict analysis, engagement with parties and communities, and strategic communication;

    —  Utilize social media and digital tools in designing inclusive mediation process, in particular ensuring participation of women and other vulnerable groups;

    –  Acquire skills and tools for effective online negotiation

     

    The course program can be downloaded HERE 

    The courses will be conducted virtually via the Zoom software.

    Course fees:

    The fee for the course is 850 EUR (1000 USD).

     

    Conflux Center alumni are eligible for 20% discount.

    Partial subsidy could be available at a later stage. Those interested in a partial subsidy should send their CV and a motivation letter not later than 14 January 2022 to office@confluxcenter.org.

    The specified times are in accordance with CET (Central European Time) / UTC+1 (Coordinated Universal Time) time zone.

    The participants should be relieved of their regular work duties for the duration of the course.

    The course is conducted in English and translation is not provided.

    Upon completion of the course, certificates of participation will be issued in PDF, and a hard copy can be sent via post upon request.

    For further information about the course, please contact us at:

    office@confluxcenter.org  or  +381 65 3081976

    Registration is open until 22 January 2022  and can be done here:

    APPLY NOW

     

  • “Negotiating with Non-State Armed Groups” Advanced one-day training program

    “NEGOTIATING WITH NON-STATE ARMED GROUPS”

    Advanced one-day training program 

    with MILOS STRUGAR

    Thursday, 17 February 2022

    Most armed conflicts today are internal in character, involving an array of non-state armed groups of diverse nature. Approximately 100 of these groups can be legally classified as parties to non-international armed conflicts, i.e., civil wars (source ICRC). Engagement with non-state armed groups with the aim of providing humanitarian assistance, protecting civilians and promoting human rights, is generally recognized and accepted. It is also widely argued that these groups should be engaged in mediation and facilitation efforts to manage or resolve armed conflict, although some legal and political challenges persist in this regard.

     

    The advanced one-day online training program with Milos Strugar will focus on necessary skills and techniques to engage and negotiate with non-state armed groups. Milos Strugar, who spent over twenty years as a high-ranking civilian officer with the United Nations Peacekeeping Department in various missions in Africa, Asia, and the Middle East, will share different approaches, cases and methods based on his considerable experience with facilitating and maintaining discreet and open dialogue with non-state armed groups.

     

    Special guest speaker, Alastair Crooke, will address the topic “Working with Islamist Movements”. Mr. Crooke has extensive experience working with Hamas, Hezbollah and other Islamist movements in the Middle East, Afghanistan and Pakistan. He is a member of UN Alliance of Civilizations Global Experts.

     

    The participants will learn how to: analyse armed groups; open channels and create safe spaces for talks; turn talks into negotiations; negotiate across cultures; approach intractable identity, ethnic and religious issues; deal with obstacles and difficult counterparts; and address political, moral & legal challenges related to terrorist designations and anti-terrorism measures, sanctions lists and regimes.

     

    The training will consist of lectures and facilitated discussions, and all the activities are devised to be highly interactive through Q&A, group work, and hands-on exercises. A virtual space will be provided for group discussions and best practices and experience sharing among the participants.

     

    The program is designed for senior level staff in peacekeeping operations, political and peacebuilding missions of the UN and regional organizations (AU, OSCE, EU etc.), diplomats, those working in governments and non–governmental organizations.

     

    The training will take place on Thursday, 17th February 2022, from 09:00 – 17:00, with a lunch break from 12:30 – 13:30, and two 15-minutes coffee breaks during each morning and afternoon session.

     

    The training will take place via the online platform Zoom.

    The number of participants is limited.

    Registration is open until 14 February 2022 and can be done via the link below

    The course fee is 450 EUR (500 USD).

    The course is conducted in English and translation is not provided.

    All specified times are in accordance with the CET (Central European Time) / UTC+1 (Coordinated Universal Time) time zone.

     

    APPLY NOW

     

  • “Local and intercommunal Conflict Resolution and Mediation” Virtual Course

    Virtual training course 

    “LOCAL AND INTERCOMMUNAL CONFLICT RESOLUTION AND MEDIATION” 

    8th11th March 2022 

     

    Aim of the course: To train civil affairs, political affairs and other officers serving in peacekeeping operations, political and peacebuilding missions by enhancing their specific knowledge and skills, and enabling them to develop a deeper understanding of ways to prevent, mitigate and resolve local and intercommunal conflicts. 

     

    The course will address local and intercommunal conflicts. This is a new aspect in UN peacekeeping practices, and some UN operations are assigned a specific mandate from the Security Council to support mediation of such conflicts. The course is balanced between the operational and tactical level, and most of the conflict management tools are catered to the tactical level field work.

     

    Learning Objectives –

    By the end of the course, participants will be able to:

    • Identify and understand various local and intercommunal conflict resolution mechanisms;
    • Apply acquired skills in local and intercommunal conflict analysis, conflict monitoring and stakeholders mapping by using relevant tools and techniques;
    • Better understand drivers, actors and dynamics of local and intercommunal conflict, and identify historic, structural and proximate causes of conflict;
    • Apply a range of skills, techniques and good practices in negotiation, dialogue, facilitation and mediation;
    • Develop mediation strategies and inclusive mediation processes and use various modalities for greater inclusion and meaningful participation of women;
    • Understand and apply concepts of BATNA (Best Alternative to a Negotiated Agreement) and ZOPA (Zone of Possible Agreement);
    • Design, facilitate and run mediation processes;
    • Deal with moral and legal dilemmas which may arise in conflict resolution and

    The course program is designed for mid and senior level civil affairs, political affairs and other officers serving in various units and offices, such as Protection of civilians, Rule of Law, Disarmament, demobilization and reintegration, Security sector reform, Human Rights, Joint mission analysis center, Joint operations center, Military and Police components, within field and peacekeeping operations (UN, AU, EU, OSCE etc.), as well as those working in governments, non-governmental organizations, academic institutions, or preparing to serve in peace operations.

    The training will consist of lectures and facilitated discussions by senior experts and practitioners in the field, and the activities are devised to be highly interactive through discussions, Q&A sessions, group work, role-play and hands-on exercises and assignments. A virtual space will be provided for group discussions and best practices, and for experience sharing among the participants under the guidance of the senior mentor.

     

    Download the course program and more details about the course HERE

    The courses will be conducted virtually via the Zoom software.

    Course fees:

    The fee for the “Local and Intercommunal Conflict Resolution and Mediation” course is 900 EUR (1,150 USD). 

     

    Conflux Center is organizing a complemental course “Gender Mainstreaming in Mediation“ 

    from 16th – 17th March 2022.

    The fee for the “Gender mainstreaming in mediation” course is 450 EUR (550 USD).

     

    The fee for both courses is 1,200 EUR (1,500 USD)

    Conflux Center alumni are eligible for 20% discount.

    Partial subsidy could be available at a later stage. Those interested in a partial subsidy should send their CV and a motivation letter not later than 25th February 2022 to office@confluxcenter.org.

    The specified times are in accordance with CET (Central European Time) / UTC+1 (Coordinated Universal Time) time zone.

    The participants should be relieved of their regular work duties for the duration of the course.

    The course is conducted in English and translation is not provided.

    Upon completion of the course, certificates of participation will be issued in PDF, and a hard copy can be sent via post upon request.

    For further information about the course, please contact us at:

    office@confluxcenter.org  or  +381 65 3081976

     

    Registration is open until 4th March 2022 and can be done here:

     

    APPLY NOW

  • “Political Negotiation Theory And Practice: Styles, Skills, And Techniques” Virtual Training Course

    Virtual Training Course

    POLITICAL NEGOTIATION THEORY AND PRACTICE

    Styles, Skills, and Techniques

     

    4th – 7th April 2022

     

    This course will cover negotiation theories and practices in addressing conflicts, with a special focus on new trends and actors in international affairs. Both interest–based and value–based conflicts will be addressed through the lens of cross–culture negotiations and identity issues. Developing negotiation skills will be our primary goal, hence simulation and roleplay exercises based on real case scenarios will comprise more than fifty percent of the content.

    Learning Objectives

    By the end of the course, participants will be able to:

    • Apply a range of skills, techniques and good practices in negotiation;
    • Frame the problem (positions) and prioritize list of issues (interests and needs) for negotiation;
    • Determine a minimally acceptable deal, i.e. the “walk away point” or BATNA (Best Alternative To a Negotiated Agreement), and anticipate the bottom line (BATNA) of the other side
    • Determine a bargaining range, i.e. Zone of Possible Agreement (ZOPA)
    • Design and run the negotiation process;
    • Develop negotiation strategy to create political leverage;
    • Identify personal strengths and weaknesses as negotiators;
    • Deal with moral, legal and political dilemmas which may arise in negotiation
    • Identify risks and opportunities of information and communication technologies in negotiation;

     

    The course is designed for mid to senior level staff in peacekeeping and political missions of the UN and regional organizations (AU, OSCE, EU, etc.), diplomats, those working in governments and non–governmental organizations and academic institutions.

    The participants will learn from senior experts and practitioners in the field, and the activities are devised to be highly interactive through discussions, Q&A sessions, group work, role-play and hands-on exercises and assignments.

    The courses will be conducted virtually via the Zoom software.

     

    Download the course program and more details about the course HERE

    Registration is open until 31st March  2022 and can be done HERE.

    COURSE FEE: 900 EUR (1,150 USD)

    Conflux Center alumni are eligible for 20% discount.

    Partial subsidy could be available at a later stage. Those interested in a partial subsidy should send their CV and a motivation letter not later than 18th March 2022 to office@confluxcenter.org.

    The specified times are in accordance with CEST (Central European Summer Time) / UTC+2 (Coordinated Universal Time) time zone.

    The participants should be relieved of their regular work duties for the duration of the course.

    The course is conducted in English and translation is not provided.

    Upon completion of the course, certificates of participation will be issued in PDF, and a hard copy can be sent via post upon request.

    For further information about the course, please contact us at:

    office@confluxcenter.org  or  + 381 63 13 08 997

    APPLY NOW

     

  • Virtual Training Course For Political Advisers “How To Manage The Political Dimension In Conflict Resolution & Peacekeeping“

    Virtual training course for political advisers

    “HOW TO MANAGE THE POLITICAL DIMENSION IN CONFLICT RESOLUTION & PEACEKEEPING“

    9 -13 May 2022

     

    The objective of the course is to train political advisers serving in peacekeeping operations, political and peacebuilding missions by enhancing their specific knowledge and skills, and enabling them to develop a deeper understanding of ways to manage the political dimension in a conflict or post-conflict environment.

    The course will cover two complementary aspects – operational activities in conflict prevention, management and resolution (mediation, facilitation, negotiation, provision of advice, building rapport and network management, internal and external coordination and cooperation, engaging non-state armed groups and unarmed actors…), as well as conventional diplomatic activities (political reporting, speech writing, public speaking, designing political strategy, liaison with governments…).

    Particular attention will be paid to bringing the aspect of culture into political analysis, strategies and activities, with a view to enhancing the necessary skills to establish and maintain an effective intercultural and interreligious dialogue.

    Special focus will be placed on the influence of information and communication technologies on the scope of work of political advisors, including opportunities and risks (cyber diplomacy, conflict analysis, use of social media, cyber security…).

    The course will also address the role and required skills of political advisors related to public diplomacy, communications with the media, as well as information and reputation management.

     

    Learning Objectives –

    By the end of the course, participants will be able to:

     

    • Apply acquired skills and tools in research, conflict analysis and policy planning;
    • Design political strategies to build alliances and create political leverage;
    • Monitor, analyze and interpret political developments and events by using relevant skills and techniques;
    • Use specific skills to build rapport, create and maintain network of contacts and liaise and coordinate with internal and external counterparts;
    • Apply a range of skills, techniques and good practices in political dialogue, negotiation, facilitation and mediation, and use various modalities for greater inclusion of women;
    • Identify risks and opportunities of information and communication technologies;
    • Apply public speaking, presentation, speechwriting, and reporting techniques, – including preparation, structure, and delivery;
    • Provide pertinent advice, offer new ideas and innovative solutions to change the underlying conflict dynamics;
    • Identify personal strengths and weaknesses as political advisers;
    • Deal with moral and political dilemmas which may arise in conflict management and resolution.

     

    The course program is designed for mid and senior level political advisors and political affairs officers working in international organizations headquarters and field operations (UN, AU, OSCE, EU, etc.), as well as diplomats, and those working in governments, non-governmental organizations, academic institutions, or preparing to serve in peace operations and in diplomatic service.

    The participants will learn from senior experts and practitioners in the field, and the activities are devised to be highly interactive through discussions, Q&A sessions, group work, role-play and hands-on exercises and assignments.

    The courses will be conducted virtually via the Zoom software.

     

    Course fees: 1,000 EUR (1,250 USD)

    Conflux Center alumni are eligible for 20% discount.

    Partial subsidy could be available at a later stage. Those interested in a partial subsidy should send their CV and a motivation letter not later than 18th April 2022 to office@confluxcenter.org.

    The Course Program can be downloaded HERE

    Registration is open until 3rd May 2022 and can be done HERE

    The specified times are in accordance with CEST (Central European Summer Time) / UTC+2 (Coordinated Universal Time) time zone.

    The participants should be relieved of their regular work duties for the duration of the course.

    The course is conducted in English and translation is not provided.

    Upon completion of the course, certificates of participation will be issued in PDF, and a hard copy can be sent via post upon request.

    For further information about the course, please contact us at:

    office@confluxcenter.org  or + 381 63 13 08 997

    APPLY NOW

     

  • “Mediation Process Design” Advanced One-Day Training Program with Issaka K. SOUARÉ, PhD

    Mediation process design

    Advanced one-day training program

    with Issaka K. SOUARÉ, PhD

    Senior Mediation Advisor

    Tuesday, 28 June 2022

    A well-crafted process design is for a peace or negotiation process what a good architectural plan is for a building. Mediation process design can be thought of as the act of structuring the mediation process and the resulting structure or plan of that act. This plan or design contains procedural, organizational and some substantive matters, which can themselves be highly political.

     

    This advanced one-day online training program will focus on some of the key elements of mediation process design. It will provide a general overview on key concepts associated with mediation (e.g. facilitation, negotiation, good offices) and of process design, before zooming on some of the main component parts of process design. The training program will be facilitated through multimedia presentations, facilitated interactive exchanges, and group works. A few days before the training, participants will receive an assignment that they should process and report back on the day of the training. Specifically, the various sessions will look at the following themes:

     

    1. Overview of mediation: definition and fundamental qualities and skills
    2. Mediation process design: definitions, purpose, and ideal timing
    3. Conflict analysis and actor mapping for mediation process design
    4. Mediation objectives and agenda setting
    5. Mediation format and decision-making modalities
    6. From discussions to agreement points
    7. Implementation and monitoring mechanisms

     

    The program is designed for senior level staff in peacekeeping operations, political and peacebuilding missions of the UN and regional organizations (AU, OSCE, EU etc.), diplomats, senior advisors and political affairs officers, present and future mediation practitioners working in governments and non–governmental organizations.

    The training will take place on June 28 2022, from 10:00 – 18:00 CEST, with a lunch break from 13:30 – 14:30 CEST, and two 15-minutes coffee breaks during each morning and afternoon session.

    The training will take place via the online platform Zoom.

    The number of participants is limited.

    Registration is open until 27th May 2022 and can be done via the following link: https://www.confluxcenter.org/events/application-form/

    The course fee is 450 EUR (500 USD).

    The course is conducted in English and translation is not provided, but the facilitator could translate some key concepts in either French or Arabic.

    APPLY NOW

  • “Resolution Of Cross-Cultural Conflict Through Negotiation, Facilitation And Mediation” Virtual Course

    RESOLUTION OF CROSS-CULTURAL CONFLICT THROUGH NEGOTIATION, FACILITATION AND MEDIATION”

    – How to Manage the Cultural Dimension in Conflict Resolution –

    Virtual Training Course

     

    • 23 – 27 May 2022
    • Location: Zoom
    • Language: English
    • Organizers: Conflux Center for Intercultural Dialogue and Mediation in partnership with China Foreign Affairs University & University of Arts in Belgrade

     

    Conflicts of today are becoming increasingly complex, changing and correlating with identity and cultural issues. One of the crucial factors affecting negotiation and mediation is the awareness of cultural issues. Cross-cultural awareness refers to the ability to be regardful of people’s perceptions relating to experiences, beliefs, values, concepts and expectations within a given cultural context as well as of their impact. Comprehending each other’s cultures provides the necessary tools to address both current and potential conflicts.

     

    The course will look into different ways of approaching intractable cross-cultural conflicts. While some assume that these conflicts are caused by the existence of cultural differences, others claim that the root causes stem from perceptions, difficulties in communicating and understanding each other, dictated by cultural frameworks. The course will focus on common ground for intercultural and interreligious dialogue, as well as on exploring various methods for resolving cross-cultural conflicts through dialogue and negotiations, or third-party facilitation and mediation.

     

    This program is designed for senior and mid-level staff members working in international organizations headquarters and field operations (UN, AU, OSCE, EU, etc.), and those working in governments, non-governmental organizations, academic institutions, or preparing to serve in peace operations and in diplomatic service. The objective of the course is to enhance their specific knowledge and skills to manage the cultural dimension, as well as to enable them to develop a deeper understanding of ways to prevent, mitigate, and resolve cross-cultural conflicts. 

     

    The training will consist of lectures and facilitated discussions by senior experts and practitioners in the field (UN senior mediation advisers, former head of UN mission, ambassadors and university professors), as well as simulation exercises, role play and case studies, which will comprise over 50% of the course. A virtual space will be provided for group discussions and best practices, and for experience sharing among the participants under the guidance of the senior mentors.

     

    Learning Objectives 

    By the end of the course, participants will be able to:

    — Define and understand cross-cultural conflict and its relations to identity, ethnicity and religion;

    — Acquire insights into the role of culture in conflict, and into ways the concepts of culture are being framed in negotiation, mediation, conflict prevention and resolution;

    — Apply acquired skills in cross-cultural conflict analysis, conflict monitoring and stakeholders mapping by using relevant tools and techniques;

    — Better understand cross-cultural conflict drivers, actors and dynamics, and identify historic and structural causes of conflict;

    — Understand the role of culture in interpreting behavior and actions, and in meaning- making, as well as the importance of a set of values, both overt and invisible;

    — Develop mediation strategies and inclusive mediation processes in cross-cultural settings and use various modalities for a greater inclusion of women;

    — Apply various methods and a range of skills, techniques and good practices for resolving cross-cultural conflicts through dialogue and negotiations, or third-party facilitation and mediation;

    — Diferentiate culture-driven negotiation styles and skills, and design negotiation strategy to tackle the cultural dimension in conflict resolution;

    — Identify common ground for intercultural and interreligious dialogue;

    — Apply essential skills for mediating cross-cultural conflict;

    — Acquire and be able to apply communication skills and techniques in cross-cultural communication;

    — Understand and apply ways of improving the conflict resolution processes by cultural means and instruments;

    — Deal with moral and legal dilemmas which may arise in cross-cultural conflict resolution and mediation.

     

    The course program can be downloaded HERE 

    The courses will be conducted virtually via the Zoom software.

    Course fees:

    The fee for the course is 1200 EUR (1,500 USD).

     

    Conflux Center alumni are eligible for 20% discount.

    Partial subsidy could be available at a later stage. Those interested in a partial subsidy should send their CV and a motivation letter not later than 6 May 2022 to office@confluxcenter.org.

    The specified times are in accordance with CEST (Central European Summer Time) / UTC+2 (Coordinated Universal Time) time zone.

    The participants should be relieved of their regular work duties for the duration of the course.

    The course is conducted in English and translation is not provided.

    Upon completion of the course, certificates of participation will be issued in PDF, and a hard copy can be sent via post upon request.

    For further information about the course, please contact us at:

    office@confluxcenter.org  or  +381 65 3081976

    Registration is open until 20 May 2022  and can be done here:

    APPLY NOW

  • “How to Negotiate Across Cultures” Advanced one-day training program with MILOS STRUGAR

    “HOW TO NEGOTIATE ACROSS CULTURES”

    Advanced one-day training program 

    with MILOS STRUGAR

    Thursday, 25th August 2022

     

    Conflicts today are increasingly complex as they correlate with issues of culture and identity. Crucial obstacles to negotiation across cultures stem from perceptions, difficulties in communicating and understanding the other. The course will look into ways of approaching intractable cross-cultural conflicts, focus on common ground for intercultural and interreligious dialogue, and on exploring various methods for resolving cross-cultural conflicts through dialogue and negotiations, or third-party facilitation and mediation.

     

    The advanced one-day online training program with Milos Strugar will cover necessary skills and techniques to effectively engage and negotiate across cultures. Milos Strugar, a high-ranking civilian officer with the United Nations Peacekeeping Department for over twenty years in various missions in Africa, Asia, and the Middle East, will share various approaches, cases and methods based on his considerable experience with negotiating and facilitating dialogue in diverse cultural settings.

     

    Special guest speaker, Alastair Crooke, will address the topic “Dialogue with Islamist Movements”. Mr. Crooke has extensive experience working with Hamas, Hezbollah and other Islamist movements in the Middle East, Afghanistan and Pakistan. He is a member of UN Alliance of Civilizations Global Experts.

     

    The participants will learn how to: negotiate across cultures; approach intractable identity, ethnic and religious issues; differentiate culture-driven negotiation styles and skills; apply communication skills and techniques in cross-cultural communication; understand the role of culture and a set of values in interpreting behavior and actions, and in meaning- making; identify common ground for intercultural and interreligious dialogue; deal with moral and political challenges related to cultural differences.

     

    The training will consist of lectures and facilitated discussions. All activities are devised to be highly interactive through Q&A, group work, and hands-on exercises. A virtual space will be provided for group discussions and best practices and experience sharing among the participants.

     

    The program is designed for senior level staff in peacekeeping operations, political and peacebuilding missions of the UN and regional organizations (AU, OSCE, EU, etc.), diplomats, those working in governments and non–governmental organizations.

     

    The training will take place on Thursday, 25th August 2022, from 09:00 – 17:00 CEST (UTC+2), with a lunch break from 12:30 – 13:30, and two 15-minutes coffee breaks during each morning and afternoon session.

    The training will take place via the online platform Zoom.

    The number of participants is limited.

    Registration is open until 22nd August 2022 and can be done via the following link: https://www.confluxcenter.org/events/application-form/

    The course fee is 500 USD.

    The course is conducted in English and translation is not provided.

    All specified times are in accordance with the CEST (Central European Time) / UTC+2 (Coordinated Universal Time) time zone.

    APPLY NOW

  • “Negotiating with Non-state Armed Groups” Advanced one-day training program with MILOS STRUGAR

    “NEGOTIATING WITH NON-STATE ARMED GROUPS”

    Advanced one-day training program 

    with MILOS STRUGAR

    Thursday, 6th October 2022

     

    Most armed conflicts today are internal in character, involving an array of non-state armed groups of diverse nature. Approximately 100 of these groups can be legally classified as parties to non-international armed conflicts, i.e., civil wars (source ICRC). Engagement with non-state armed groups with the aim of providing humanitarian assistance, protecting civilians and promoting human rights, is generally recognized and accepted. It is also widely argued that these groups should be engaged in mediation and facilitation efforts to manage or resolve armed conflict, although some legal and political challenges persist in this regard.

     

    The advanced one-day online training program with Milos Strugar will focus on necessary skills and techniques to engage and negotiate with non-state armed groups. Milos Strugar, who spent over twenty years as a high-ranking civilian officer with the United Nations Peacekeeping Department in various missions in Africa, Asia, and the Middle East, will share different approaches, cases and methods based on his considerable experience with facilitating and maintaining discreet and open dialogue with non-state armed groups.

     

    Special guest speaker, Alastair Crooke, will address the topic “Working with Islamist Movements”. Mr. Crooke has extensive experience working with Hamas, Hezbollah and other Islamist movements in the Middle East, Afghanistan and Pakistan. He is a member of UN Alliance of Civilizations Global Experts.

     

    The participants will learn how to: analyse armed groups; open channels and create safe spaces for talks; turn talks into negotiations; negotiate across cultures; approach intractable identity, ethnic and religious issues; deal with obstacles and difficult counterparts; and address political, moral & legal challenges related to terrorist designations and anti-terrorism measures, sanctions lists and regimes.

     

    The training will consist of lectures and facilitated discussions, and all the activities are devised to be highly interactive through Q&A, group work, and hands-on exercises. A virtual space will be provided for group discussions and best practices and experience sharing among the participants.

     

    The program is designed for senior level staff in peacekeeping operations, political and peacebuilding missions of the UN and regional organizations (AU, OSCE, EU etc.), diplomats, those working in governments and non–governmental organizations.

     

    The training will take place on Thursday, 6th October 2022, from 09:00 – 17:00, with a lunch break from 12:30 – 13:30, and two 15-minutes coffee breaks during each morning and afternoon session. The specified times are in accordance with CEST (Central European Summer Time) / UTC+2 (Coordinated Universal Time) time zone.

    The training will take place via the online platform Zoom.

    The number of participants is limited.

    Conflux Center is organizing a complemental course Political Negotiation Theory and Practice  on the 26th – 29th September 2022.

    The fee for this course is 900 EUR (1,150 USD). 

     

    The fee for both courses is 1,200 EUR (1,400 USD)

     

    Registration is open until 3rd October 2022 and can be done via the following link: https://www.confluxcenter.org/events/application-form/

    The course fee is 450 EUR (500 USD).

    The course is conducted in English and translation is not provided.

    All specified times are in accordance with the CET (Central European Time) / UTC+1 (Coordinated Universal Time) time zone.

    APPLY NOW

  • “Political Negotiation Theory and Practice” Virtual Course

    Virtual Training Course

    POLITICAL NEGOTIATION THEORY AND PRACTICE

    Styles, Skills, and Techniques 

    26th – 29th September 2022

     

    This course will cover negotiation theories and practices in addressing conflicts, with a special focus on new trends and actors in international affairs. Both interest–based and value–based conflicts will be addressed through the lens of cross–culture negotiations and identity issues. Developing negotiation skills will be our primary goal, hence simulation and roleplay exercises based on real case scenarios will comprise more than fifty percent of the content.

    Learning Objectives 

    By the end of the course, participants will be able to:

    • Apply a range of skills, techniques and good practices in negotiation;
    • Frame the problem (positions) and prioritize list of issues (interests and needs) for negotiation;
    • Determine a minimally acceptable deal, i.e. the “walk away point” or BATNA (Best Alternative To a Negotiated Agreement), and anticipate the bottom line (BATNA) of the other side
    • Determine a bargaining range, i.e. Zone of Possible Agreement (ZOPA)
    • Design and run the negotiation process;
    • Develop negotiation strategy to create political leverage;
    • Identify personal strengths and weaknesses as negotiators;
    • Deal with moral, legal and political dilemmas which may arise in negotiation
    • Identify risks and opportunities of information and communication technologies in negotiation;

     

    The course is designed for mid to senior level staff in peacekeeping and political missions of the UN and regional organizations (AU, OSCE, etc.), diplomats, those working in governments and non–governmental organizations and academic institutions.

    The participants will learn from senior experts and practitioners in the field, and the activities are devised to be highly interactive through discussions, Q&A sessions, group work, role-play and hands-on exercises and assignments.

    The courses will be conducted virtually via the Zoom software.

    Download the course program and more details about the course HERE

    Registration is open until 23rd September  2022 and can be done HERE.

    COURSE FEE: 900 EUR (1,150 USD)

    Conflux Center is organizing a complemental course Negotiating with Non-state Armed Groupson the 6th October 2022.

    The fee for this course is 450 EUR (550 USD). 

     

    The fee for both courses is 1,200 EUR (1,400 USD)

    Conflux Center alumni are eligible for 20% discount.

    Partial subsidy could be available at a later stage. Those interested in a partial subsidy should send their CV and a motivation letter not later than 2nd September 2022 to office@confluxcenter.org.

    The specified times are in accordance with CEST (Central European Summer Time) / UTC+2 (Coordinated Universal Time) time zone.

    The participants should be relieved of their regular work duties for the duration of the course.

    The course is conducted in English and translation is not provided.

    Upon completion of the course, certificates of participation will be issued in PDF, and a hard copy can be sent via post upon request.

    For further information about the course, please contact us at:

    office@confluxcenter.org  or  + 381 63 13 08 997

    APPLY NOW

  • “Gender Mainstreaming in Mediation” Virtual Course

    Virtual training course

    “GENDER MAINSTREAMING IN MEDIATION”

    8th9th November 2022

    The objective of the course is to expand specific knowledge on gender related issues with the view to applying gender perspective in mediation processes, to deepen understanding of the role women could play in conflict prevention and conflict resolution, and enhance specific skills in gender-sensitive conflict analysis and mediation process design.

     

    Learning Objectives –

    By the end of the course, participants will be able to:

    • Apply gender-sensitive approach in conflict analysis and conflict monitoring by using relevant tools and skills;
    • Differentiate the impact of conflict for different gender groups, and better understand conflict drivers, actors and dynamics;
    • Design inclusive mediation processes and use various modalities for greater inclusion of women;
    • Apply a range of techniques, practical measures and good practices to incorporate gender-relevant language in cease-fire and peace agreements;
    • Address conflict-related sexual violence (CRSV) while drafting and negotiating cease-fire, security arrangements and peace agreements;
    • Deal with challenges in integrating gender perspective in mediation.

    The courses are designed for mid and senior level political affairs, civil affairs and other civilian, military and police officers serving in peacekeeping and political missions of the UN and regional organizations (AU, OSCE, etc.), as well as diplomats, and those working in governments, non-governmental organizations and academic institutions. The participants will learn from senior experts and practitioners in the field, and the activities are devised to be highly interactive through discussions, Q&A sessions, group work, and hands-on exercises and assignments. The program is balanced between the operational and tactical level.

    Download the course program and more details about the course HERE

    The courses will be conducted virtually via the Zoom software.

     

    Course fees:

    The fee for the “GENDER MAINSTREAMING IN MEDIATION” course is 450 EUR (550 USD).

    Conflux Center is organizing a complemental course:

    Local and Intercommunal Conflict Resolution and Mediation: Tools, Skills and Techniques” (13-16 September 2022)

    “Negotiations with Parties to Armed Conflicts: Styles, Skills and Techniques” (26-29 September 2022) “Conflict Resolution and Mediation – Tools, Skills and Techniques” (1-4 November 2022)

     

    The package fee for combining any of these courses with “GENDER MAINSTREAMING IN MEDIATION” is: 1,200 EUR (1,500 USD).

    Conflux Center alumni are eligible for 20% discount.

    Partial subsidy could be available at a later stage. Those interested in a partial subsidy should send their CV and a motivation letter not later than 14th October 2022 to office@confluxcenter.org.

    The specified times are in accordance with CET (Central European Time) / UTC+1 (Coordinated Universal Time) time zone.

    The participants should be relieved of their regular work duties for the duration of the course.

    The course is conducted in English and translation is not provided.

    Upon completion of the course, certificates of participation will be issued in PDF, and a hard copy can be sent via post upon request.

    For further information about the course, please contact us at:

    office@confluxcenter.org  or  +381 65 3081976

    Registration is open until 4th November 2022 and can be done here:

    APPLY NOW

  • Virtual Training Course For Political Advisers “How To Manage The Political Dimension In Conflict Resolution & Peacekeeping“

    Virtual training course for Political Advisers

    “HOW TO MANAGE THE POLITICAL DIMENSION IN CONFLICT RESOLUTION & PEACEKEEPING“

    10th -14th October 2022

     

    The objective of the course is to train political advisers serving in peacekeeping operations, political and peacebuilding missions by enhancing their specific knowledge and skills, and enabling them to develop a deeper understanding of ways to manage the political dimension in a conflict or post-conflict environment.

    The course will cover two complementary aspects – operational activities in conflict prevention, management and resolution (mediation, facilitation, negotiation, provision of advice, building rapport and network management, internal and external coordination and cooperation, engaging non-state armed groups and unarmed actors…), as well as conventional diplomatic activities (political reporting, speech writing, public speaking, designing political strategy, liaison with governments…).

    Particular attention will be paid to bringing the aspect of culture into political analysis, strategies and activities, with a view to enhancing the necessary skills to establish and maintain an effective intercultural and interreligious dialogue.

    Special focus will be placed on the influence of information and communication technologies on the scope of work of political advisors, including opportunities and risks (cyber diplomacy, conflict analysis, use of social media, cyber security…).

    The course will also address the role and required skills of political advisors related to public diplomacy, communications with the media, as well as information and reputation management.

     

    Learning Objectives –

    By the end of the course, participants will be able to:

     

    • Apply acquired skills and tools in research, conflict analysis and policy planning;
    • Design political strategies to build alliances and create political leverage;
    • Monitor, analyze and interpret political developments and events by using relevant skills and techniques;
    • Use specific skills to build rapport, create and maintain network of contacts and liaise and coordinate with internal and external counterparts;
    • Apply a range of skills, techniques and good practices in political dialogue, negotiation, facilitation and mediation, and use various modalities for greater inclusion of women;
    • Identify risks and opportunities of information and communication technologies;
    • Apply public speaking, presentation, speechwriting, and reporting techniques, – including preparation, structure, and delivery;
    • Provide pertinent advice, offer new ideas and innovative solutions to change the underlying conflict dynamics;
    • Identify personal strengths and weaknesses as political advisers;
    • Deal with moral, legal and political dilemmas which may arise in conflict management and resolution.

     

    The course program is designed for mid and senior level political advisors and political affairs officers working in international organizations headquarters and field operations (UN, AU, OSCE, etc.), as well as diplomats, and those working in governments, non-governmental organizations, academic institutions, or preparing to serve in peace operations and in diplomatic service.

    The participants will learn from senior experts and practitioners in the field, and the activities are devised to be highly interactive through discussions, Q&A sessions, group work, role-play and hands-on exercises and assignments.

    The courses will be conducted virtually via the Zoom software.

    Course fees: 1,000 EUR (1,250 USD)

    Conflux Center alumni are eligible for 20% discount.

    Partial subsidy could be available at a later stage. Those interested in a partial subsidy should send their CV and a motivation letter not later than 16th September 2022 to office@confluxcenter.org.

    The Course Program can be downloaded HERE

    Registration is open until 7th October 2022 and can be done HERE

    The specified times are in accordance with CEST (Central European Summer Time) / UTC+2 (Coordinated Universal Time) time zone.

    The participants should be relieved of their regular work duties for the duration of the course.

    The course is conducted in English and translation is not provided.

    Upon completion of the course, certificates of participation will be issued in PDF, and a hard copy can be sent via post upon request.

    For further information about the course, please contact us at:

    office@confluxcenter.org  or + 381 63 13 08 997

    APPLY NOW

     

  • “Local and Intercommunal Conflict Resolution and Mediation” Virtual Course

    Virtual training course 

    “LOCAL AND INTERCOMMUNAL CONFLICT RESOLUTION AND MEDIATION” 

    13th –16th September 2022 

     

    Aim of the course: To train civil affairs, political affairs and other officers serving in peacekeeping operations, political and peacebuilding missions by enhancing their specific knowledge and skills, and enabling them to develop a deeper understanding of ways to prevent, mitigate and resolve local and intercommunal conflicts. 

     

    The course will address local and intercommunal conflicts. This is a new aspect in UN peacekeeping practices, and some UN operations are assigned a specific mandate from the Security Council to provide good offices and support mediation of such conflicts. The course is balanced between the operational and tactical level, and most of the conflict management tools are catered to the tactical level field work.

     

    Learning Objectives –

    By the end of the course, participants will be able to:

    • Identify and understand various local and intercommunal conflict resolution mechanisms;
    • Apply acquired skills in local and intercommunal conflict analysis, conflict monitoring and stakeholders mapping by using relevant tools and techniques;
    • Better understand drivers, actors and dynamics of local and intercommunal conflict, and identify historic, structural and proximate causes of conflict;
    • Apply a range of skills, techniques and good practices in negotiation, dialogue, facilitation and mediation;
    • Develop mediation strategies and inclusive mediation processes and use various modalities for greater inclusion and meaningful participation of women;
    • Understand and apply concepts of BATNA (Best Alternative to a Negotiated Agreement) and ZOPA (Zone of Possible Agreement);
    • Design, facilitate and run mediation processes;
    • Deal with moral and legal dilemmas which may arise in conflict resolution and

    The course program is designed for mid and senior level civil affairs, political affairs and other officers serving in various units and offices, such as Protection of civilians, Rule of Law, Disarmament, demobilization and reintegration, Security sector reform, Human Rights, Joint mission analysis center, Joint operations center, Military and Police components, within field and peacekeeping operations (UN, AU, OSCE etc.), as well as those working in governments, non-governmental organizations, academic institutions, or preparing to serve in peace operations.

    The training will consist of lectures and facilitated discussions by senior experts and practitioners in the field, and the activities are devised to be highly interactive through discussions, Q&A sessions, group work, role-play and hands-on exercises and assignments. A virtual space will be provided for group discussions and best practices, and for experience sharing among the participants under the guidance of the senior mentor.

    Download the course program and more details about the course HERE

    The courses will be conducted virtually via the Zoom software.

    Course fees:

    The fee for the “Local and Intercommunal Conflict Resolution and Mediation” course is 900 EUR (1,150 USD). 

     

    Conflux Center is organizing a complemental course “Gender Mainstreaming in Mediation“ 

    from 10th – 11th November 2022.

    The fee for the “Gender mainstreaming in mediation” course is 450 EUR (550 USD).

     

    The fee for both courses is 1,200 EUR (1,500 USD)

    Conflux Center alumni are eligible for 20% discount.

    Partial subsidy could be available at a later stage. Those interested in a partial subsidy should send their CV and a motivation letter not later than 25th August 2022 to office@confluxcenter.org.

    The specified times are in accordance with CEST (Central European Summer Time) / UTC+2 (Coordinated Universal Time) time zone.

    The participants should be relieved of their regular work duties for the duration of the course.

    The course is conducted in English and translation is not provided.

    Upon completion of the course, certificates of participation will be issued in PDF, and a hard copy can be sent via post upon request.

    For further information about the course, please contact us at:

    office@confluxcenter.org  or  +381 65 3081976

     

    Registration is open until 9th September 2022 and can be done here:

    APPLY NOW

     

     

  • “Conflict Resolution and Mediation – Tools, Skills, and Techniques” Virtual Course

    Virtual training course

    “CONFLICT RESOLUTION AND MEDIATION – TOOLS, SKILLS AND TECHNIQUES”

    5th – 8th December 2022

    The objective of the course is to develop a deeper understanding of ways to prevent, manage and resolve conflicts, and to enhance specific knowledge and skills in conflict analysis, negotiation, facilitation and mediation, which could be successfully applied in emerging and ongoing conflict situations.

     

    Learning Objectives –

    By the end of the course, participants will be able to:

    • Apply acquired skills in conflict analysis, conflict monitoring and stakeholders mapping by using relevant tools and techniques;
    • Better understand conflict drivers, actors and dynamics, and identify historic, structural and proximate causes of conflict;
    • Apply a range of skills, techniques and good practices in negotiation, dialogue, facilitation and mediation;
    • Develop mediation strategies and inclusive mediation processes and use various modalities for greater inclusion of women;
    • Understand and apply concepts of BATNA (Best Alternative to a Negotiated Agreement) and ZOPA (Zone of Possible Agreement);
    • Design, facilitate and run mediation processes;
    • Deal with moral, political and legal dilemmas which may arise in conflict resolution and mediation.

     

    The course is designed for mid and senior level political affairs, civil affairs and other civilian, military and police officers serving in peacekeeping and political missions of the UN and regional organizations (AU, OSCE, etc.), as well as diplomats, and those working in governments, non-governmental organizations and academic institutions. The participants will learn from senior experts and practitioners in the field, and the activities are devised to be highly interactive through discussions, Q&A sessions, group work, role-play and hands-on exercises and assignments.

     

    DOWNLOAD the course program and more details about the course HERE

    The courses will be conducted virtually via the Zoom software.

    Course fees:

    The fee for the ”CONFLICT RESOLUTION AND MEDIATION – TOOLS, SKILLS AND TECHNIQUES”

    course is 900 EUR (1,150 USD).

    Conflux Center alumni are eligible for 20% discount.

    Partial subsidy could be available at a later stage. Those interested in a partial subsidy should send their CV and a motivation letter not later than 25th November 2022 to office@confluxcenter.org.

    The specified times are in accordance with CET (Central European Time) / UTC+1 (Coordinated Universal Time) time zone.

    The participants should be relieved of their regular work duties for the duration of the course.

    The course is conducted in English and translation is not provided.

    Upon completion of the course, certificates of participation will be issued in PDF, and a hard copy can be sent via post upon request.

    For further information about the course, please contact us at:

    office@confluxcenter.org  or  +381 631308997

    Registration is open until 2nd December 2022 and can be done here:

    APPLY NOW

     

  • “Resolution of Cross-Cultural Conflict Through Negotiation, Facilitation and Mediation ” Virtual Course

    “RESOLUTION OF CROSS-CULTURAL CONFLICT THROUGH NEGOTIATION, FACILITATION AND MEDIATION”

    – How to Manage the Cultural Dimension in Conflict Resolution –

    Virtual Training Course

     

    • 28th November2nd December 2022
    • Location: Zoom
    • Language: English
    • Organizers: Conflux Center for Intercultural Dialogue and Mediation in partnership with China Foreign Affairs University & University of Arts inBelgrade

     

    Conflicts of today are becoming increasingly complex, changing and correlating with identity and cultural issues. One of the crucial factors affecting negotiation and mediation is the awareness of cultural issues. Cross-cultural awareness refers to the ability to be regardful of people’s perceptions relating to experiences, beliefs, values, concepts and expectations within a given cultural context as well as of their impact. Comprehending each other’s cultures provides the necessary tools to address both current and potential conflicts.

     

    The course will look into different ways of approaching intractable cross-cultural conflicts. While some assume that these conflicts are caused by the existence of cultural differences, others claim that the root causes stem from perceptions, difficulties in communicating and understanding each other, dictated by cultural frameworks. The course will focus on common ground for intercultural and interreligious dialogue, as well as on exploring various methods for resolving cross-cultural conflicts through dialogue and negotiations, or third-party facilitation and mediation.

     

    This program is designed for senior and mid-level staff members working in international organizations headquarters and field operations (UN, AU, OSCE, EU, etc.), and those working in governments, non-governmental organizations, academic institutions, or preparing to serve in peace operations and in diplomatic service. The objective of the course is to enhance their specific knowledge and skills to manage the cultural dimension, as well as to enable them to develop a deeper understanding of ways to prevent, mitigate, and resolve cross-cultural conflicts. 

     

    The training will consist of lectures and facilitated discussions by senior experts and practitioners in the field (UN senior mediation advisers, former head of UN mission, ambassadors and university professors), as well as simulation exercises, role play and case studies, which will comprise over 50% of the course. A virtual space will be provided for group discussions and best practices, and for experience sharing among the participants under the guidance of the senior mentors.

     

    Learning Objectives 

    By the end of the course, participants will be able to:

    — Define and understand cross-cultural conflict and its relations to identity, ethnicity and religion;

    — Acquire insights into the role of culture in conflict, and into ways the concepts of culture are being framed in negotiation, mediation, conflict prevention and resolution;

    — Apply acquired skills in cross-cultural conflict analysis, conflict monitoring and stakeholders mapping by using relevant tools and techniques;

    — Better understand cross-cultural conflict drivers, actors and dynamics, and identify historic and structural causes of conflict;

    — Understand the role of culture in interpreting behavior and actions, and in meaning- making, as well as the importance of a set of values, both overt and invisible;

    — Develop mediation strategies and inclusive mediation processes in cross-cultural settings and use various modalities for a greater inclusion of women;

    — Apply various methods and a range of skills, techniques and good practices for resolving cross-cultural conflicts through dialogue and negotiations, or third-party facilitation and mediation;

    — Diferentiate culture-driven negotiation styles and skills, and design negotiation strategy to tackle the cultural dimension in conflict resolution;

    — Identify common ground for intercultural and interreligious dialogue;

    — Apply essential skills for mediating cross-cultural conflict;

    — Acquire and be able to apply communication skills and techniques in cross-cultural communication;

    — Understand and apply ways of improving the conflict resolution processes by cultural means and instruments;

    — Deal with moral and legal dilemmas which may arise in cross-cultural conflict resolution and mediation.

     

    The course program can be downloaded HERE 

    The courses will be conducted virtually via the Zoom software.

    Course fees:

    The fee for the course is 1200 EUR (1,500 USD).

     

    Conflux Center alumni are eligible for 20% discount.

    Partial subsidy could be available at a later stage. Those interested in a partial subsidy should send their CV and a motivation letter not later than 1st November 2022 to office@confluxcenter.org.

    The specified times are in accordance with CET (Central European Time) / UTC+1 (Coordinated Universal Time) time zone.

    The participants should be relieved of their regular work duties for the duration of the course.

    The course is conducted in English and translation is not provided.

    Upon completion of the course, certificates of participation will be issued in PDF, and a hard copy can be sent via post upon request.

    For further information about the course, please contact us at:

    office@confluxcenter.org  or  +381 65 3081976

    Registration is open until 25th November 2022  and can be done here:

    APPLY NOW

     

  • “Speechwriting And Public Speaking Skills For Multilateral Diplomacy: Cases and Insights from the United Nations” Virtual Training Course

    Virtual Training Course

    SPEECHWRITING AND PUBLIC SPEAKING SKILLS FOR MULTILATERAL DIPLOMACY:

    Cases and Insights from the United Nations

    12th – 15th December 2022

     

    Organized by: 

    Conflux Center for Intercultural Dialogue and Mediation
    United Nations Institute for Training and Research (UNITAR)

     

    Background

    Effective communication is fundamental to successful diplomacy, specifically in times of crisis marked by high levels of uncertainty. Delivering one’s message is key to work together efficiently and to overcome challenges at both the individual and organisational level.

    The Division for Multilateral Diplomacy of the United Nations Institute for Training and Research (UNITAR) and Conflux Center for Intercultural Dialogue and Mediation have designed and developed the virtual training course “Speechwriting and Public Speaking Skills for Multilateral Diplomacy: Cases & Insights from the United Nations” for professionals to better structure their approach to their own professional style, build resilience, and be self-motivated during these times of ambiguity.

    Overall Goal

    The aim of the virtual course is to guide the participants in making the content of their speeches pertinent and engaging, and in giving the impression of spontaneity and confidence while delivering the message to their audience, drawing on the latest modern techniques in the art of writing and rhetoric (the skill of oration and persuasion). The participants will be able to identify areas they need to improve, and the mentors will provide feedback enabling the participants to make adjustments and advances.

    By examining the essential professional qualities needed to sustain the world of multilateral diplomacy, participants will acquire high-level public speaking and speechwriting competences. The ultimate objective is to strengthen the individual’s resilience under uncertainty, and to enable them to work efficiently during these challenging times.

     

    Learning Objectives

    By the end of the course, participants will be able to:

    • Apply speechwriting and public speaking skills and techniques, including preparation, structure, and delivery in face-to-face and online formats;
    • Acquire essential principles of the art and craft of speechwriting and delivering speeches;
    • Identify personal strengths and weaknesses as speakers and writers;
    • Develop their personal writing and presentation style and tailor it to respective audiences;
    • Demonstrate the ability to use voice and words to effect when giving speeches or presentations: wording, diction, intonation, rhythm, and pacing;
    • Implement acquired tools for combating public speaking anxiety.

    Course Information

    Senior Mentors: Ambassador Amr Aljowaily, Visiting Faculty Member at UNITAR’s Multilateral Diplomacy Program

    Ambassador Miloš Strugar, UN Senior Mediation Adviser

    Course Directors: Emilija Marić, Conflux Center

    Amine Mesdoua, UNITAR

    Project Officers Mina Strugar, Conflux Center

    Malcom Olivieri, UNITAR

     

    For more details about the course, click HERE

    Registration is open until 9th December 2022 and can be done HERE.

    COURSE FEE: 1,000 EUR (1,250 USD)

    Conflux Center alumni are eligible for 20% discount.

    Partial subsidy could be available at a later stage. Those interested in a partial subsidy should send their CV and a motivation letter not later than 25th November 2022 to office@confluxcenter.org.

    The course will be conducted on Zoom.

    The specified times are in accordance with CET (Central European Time) / UTC+1 (Coordinated Universal Time) time zone.

    The participants should be relieved of their regular work duties for the duration of the course.

    The course is conducted in English and translation is not provided.

    Upon completion of the course, certificates of participation will be issued in PDF, and a hard copy can be sent via post upon request.

    For further information about the course, please contact us at:

    office@confluxcenter.org  or  + 381 63 13 08 997

    APPLY NOW

  • Virtual Training Course for Political Advisers “How to Manage the Political Dimension in Conflict Resolution & Peacekeeping”

    VIRTUAL TRAINING COURSE 

    “Course for Political Advisers: How to Manage the Political Dimension in Conflict Resolution & Peacekeeping”

    23 — 27 JANUARY 2023

     

    The objective of the course is to train political advisers serving in peacekeeping operations, political and peacebuilding missions by enhancing their specific knowledge and skills, and enabling them to develop a deeper understanding of ways to manage the political dimension in a conflict or post-conflict environment.

    The course will cover two complementary aspects – operational activities in conflict prevention, management and resolution (mediation, facilitation, negotiation, provision of advice, building rapport and network management, internal and external coordination and cooperation, engaging non-state armed groups and unarmed actors…), as well as conventional diplomatic activities (political reporting, speech writing, public speaking, designing political strategy, liaison with governments…).

    Particular attention will be paid to bringing the aspect of culture into political analysis, strategies and activities, with a view to enhancing the necessary skills to establish and maintain an effective intercultural and interreligious dialogue.

    Special focus will be placed on the influence of information and communication technologies on the scope of work of political advisors, including opportunities and risks (cyber diplomacy, conflict analysis, use of social media, cyber security…).

    The course will also address the role and required skills of political advisors related to public diplomacy, communications with the media, as well as information and reputation management.

     

    LEARNING OBJECTIVES:

    By the end of the course, participants will be able to:

    • Apply acquired skills and tools in research, conflict analysis and policy planning;
    • Design political strategies to build alliances and create political leverage;
    • Monitor, analyze and interpret political developments and events by using relevant skills and techniques;
    • Use specific skills to build rapport, create and maintain network of contacts and liaise and coordinate with internal and external counterparts;
    • Apply a range of skills, techniques and good practices in political dialogue, negotiation, facilitation and mediation, and use various modalities for greater inclusion of women;
    • Identify risks and opportunities of information and communication technologies;
    • Apply public speaking, presentation, speechwriting, and reporting techniques, – including preparation, structure, and delivery;
    • Provide pertinent advice, offer new ideas and innovative solutions to change the underlying conflict dynamics;
    • Identify personal strengths and weaknesses as political advisers;
    • Deal with moral, legal and political dilemmas which may arise in conflict management and resolution.

     

    The course program is designed for mid and senior level political advisors and political affairs officers working in international organizations headquarters and field operations (UN, AU, OSCE, etc.), as well as diplomats, and those working in governments, non-governmental organizations, academic institutions, or preparing to serve in peace operations and in diplomatic service.

    The participants will learn from senior experts and practitioners in the field, and the activities are devised to be highly interactive through discussions, Q&A sessions, group work, role-play and hands-on exercises and assignments.

    The courses will be conducted virtually via the online platform Zoom.

     

    Course fee: 1,250 USD

    Conflux Center alumni are eligible for 20% discount.

    Partial subsidy could be available at a later stage. Those interested in a partial subsidy should send their CV and a motivation letter not later than 6th January 2023 to office@confluxcenter.org.

     

    The Course Program can be downloaded HERE

    Registration is open until 20th January 2023 and can be done HERE

     

    — The specified times are in accordance with CET (Central European Time) / UTC+1 (Coordinated Universal Time) time zone.

    — The participants should be relieved of their regular work duties for the duration of the course.

    — The course is conducted in English and translation is not provided.

    — Upon completion of the course, certificates of participation will be issued in PDF, and a hard copy can be sent via post upon request.

     

    For further information about the course, please contact us at:

    office@confluxcenter.org  or + 381 63 13 08 997

    APPLY NOW

  • “How To Manage The Political Dimension In Peacemaking, Peacekeeping And Peacebuilding” Virtual Course 2nd Edition

     

    Virtual training course for political advisors and political affairs officers

    “HOW TO MANAGE THE POLITICAL DIMENSION IN PEACEMAKING, PEACEKEEPING AND PEACEBUILDING”

    22nd – 24th May 2020

    Topics: role and functions of political advisers, political and conflict analysis tools and skills, provision of policy advice, development of a political strategy, strategic planning, political reporting, speech writing, public speaking, conflict prevention, management and resolution, mediation.

    Aim of the course: To train political advisers and political affairs officers serving in peacekeeping operations, political and peacebuilding missions by enhancing their specific knowledge and skills, and enabling them to develop a deeper understanding of ways to manage the political dimension in a conflict or post-conflict environment.

     

    The course program is designed for mid and senior level political advisors and political affairs officers working in international organizations headquarters and field operations (UN, AU, EU, OSCE etc.), and those working in governments, non-governmental organizations, academic institutions, or preparing to serve in peace operations and in diplomatic service.

     

    The course will be conducted virtually via Zoom. The training will consist of lectures and facilitated discussions by senior experts and practitioners in the field (former head of UN missions, Special Representative of the UN Secretary General, Ambassadors, and Senior Political Advisors), as well as simulation exercises, role play and case studies, which will comprise over 50% of the course. A space will be provided for group discussions and best practices and experience sharing among the participants under the guidance of the senior mentors.

     

    Course Information

    Senior Mentors: Ambassador Milos Strugar, UN Senior Mediation Advisor

    Julian Harston, UN Assistant Secretary-General (Ret.)

    Ambassador Svein Sevje (Ret.)

    Ambassador Amr Aljowaily

    Course Director: Goran Topalović, Director of Operations, Conflux Center
    Project Officers: Visnja Jovancevic, Conflux Center

    Emilija Maric, Conflux Center

    Duration: 22nd – 24th May 2020

     

    Conflux Center is organizing a complementary course for political advisers and political affairs officers “New Trends And Actors In Geopolitics – Emerging Challenges For Political Advisers And Political Affairs Officers” from 29 – 31 May 2020. A prerequisite for attending the course is that one of the courses titled  “How To Manage The Political Dimension In Peacemaking, Peacekeeping And Peacebuilding” has been completed. If the applicant feels that they already possess relevant knowledge and skills and would like to apply for the “How To Manage The Political Dimension In Peacemaking, Peacekeeping And Peacebuilding” course only, please submit a short letter stating this.

     

    Course fees:

    The fee for the May 22-24 course is 550 EUR (660 USD)

    The fee for the May 29-31 course is 650 EUR (780 USD)

    The fee for both courses is 1.000 EUR (1.200 USD)

     

    Conflux Center alumni are eligible for 20% discount.

     

    Partial subsidy could be available at later stage. Those interested in partial subsidy should send CV and Motivation letter not later than 19 May 2020 to office@confluxcenter.org.

     

    Upon online registration, which will remain open till 19th May 2020, participants will receive an invoice, pre-course reading material and all necessary information on how to use Zoom, as well as any assistance they might need. Pre-course reading material and additional reading will also be available on a designated Google drive. Instructions on how to use Zoom will also be presented during the introduction sessions of the course.

     

    In order to join the virtual training, all attendees should have access to the internet and a personal computer (laptop), with an operational web-cam and microphone (external or internal). A stable internet connection is essential in order to minimize the chances of stutter or disconnecting. It is advisable that the participants download the Zoom application (free of charge). They can also join a meeting directly from their browser, but the meeting experience from the browser is limited. The participants will receive all necessary information in the joining instructions prior to the start of the course.

     

    The participants should be relieved of their regular work duties for the duration of the course.

    The course is conducted in English and translation is not provided.

    After completing the course, training certificates in PDF will be issued, and a hard copy can be sent via post if requested.

    For further details about the course, please contact us at:

    office@confluxcenter.org  or  +381 65 3081976

     

    The course timing is in accordance to current CEST (Central European Summer Time). CEST is one of the well-known names of UTC+2 time zone which is 2h. Ahead of UTC (Coordinated Universal Time).

    The time offset from UTC can be written as +02:00.

    DOWNLOAD COURSE PROGRAM

     

    APPLY NOW

  • “New Trends And Actors In Geopolitics – Emerging Challenges For Political Advisers And Political Affairs Officers” Virtual Course

    Virtual training course for political advisors and political affairs officers

    “NEW TRENDS AND ACTORS IN GEOPOLITICS – EMERGING CHALLENGES FOR POLITICAL ADVISERS AND POLITICAL AFFAIRS OFFICERS”

    1st – 3rd May 2020

     

    Topics: influence of information and digital technologies, sources of information, building rapport and network management, internal and external coordination and cooperation, negotiation, inter-cultural dialogue, talking to non-state armed groups, communications with the media, information and reputation management

     

    The overall objective of the course is to train political advisers and political affairs officers serving in peacekeeping operations, political and peacebuilding missions by enhancing their specific knowledge and skills, and enabling them to work effectively with the emerging challenges, new trends and actors in geopolitics.

     

    The course will build on the knowledge and skills acquired during the course in April, and explore in more depth some specific aspects and challenges of the role and functions of political advisers and political affairs officers. A prerequisite for attending the course in May is that the April course has been completed. If the applicant feels that they already possess the knowledge and skills offered in the April course and would like to apply for the May course only, please submit a short letter stating this.

     

    Particular attention will be paid to bringing the aspect of culture into political analysis, strategies and activities, with a view to enhancing the necessary skills to establish and maintain an effective inter-cultural dialogue.

     

    Special focus will be placed on the influence of information and digital technologies on the scope of work of political advisors and political affairs officers, including opportunities and risks (cyber diplomacy, conflict analysis, use of social media, cyber security…).

     

    The course will also address the role and required skills of political advisors and political affairs officers related to communications with the media, as well as information and reputation management.

     

    The course will also cover the topics of political reporting, speech writing, public speaking, talking with governments and non-state armed groups, negotiation, internal and external coordination and cooperation…

     

    The course program is designed for mid and senior level political advisors and political affairs officers working in international organizations headquarters and field operations (UN, AU, EU, OSCE etc.), and those working in governments, non-governmental organizations, academic institutions, or preparing to serve in peace operations and in diplomatic service.

     

    The course will be conducted virtually via Zoom software. The training will consist of lectures and facilitated discussions by senior experts and practitioners in the field (former head of UN missions, Special Representative of the UN Secretary General, Ambassadors, and Senior Political Advisors), as well as simulation exercises, role play and case studies, which will comprise over 50% of the course. A space will be provided for group discussions and best practices and experience sharing among the participants under the guidance of the senior mentors.

     

    Course Information

    Senior Mentors: Ambassador Milos Strugar, UN Senior Mediation Advisor

    Julian Harston, UN Assistant Secretary-General (Ret.)

    Ambassador Svein Sevje (Ret.)

    Ambassador Amr Aljowaily

    Course Director: Goran Topalović, Director of Operations, Conflux Center
    Project Officers: Visnja Jovancevic, Conflux Center

    Emilija Maric, Conflux Center

    Duration: 1st – 3rd May 2020

     

    Upon online registration, which will remain open till 26th April 2020, participants will receive an invoice, pre-course reading material and all necessary information on how to use Zoom, as well as any assistance they might need. Pre-course reading material and additional reading will also be available on a designated Google drive. Instructions on how to use Zoom will also be presented during the introduction sessions of the course.

     

    In order to join the virtual training, all attendees should have access to the internet and a personal computer (laptop), with an operational web-cam and microphone (external or internal). A stable internet connection is essential in order to minimize the chances of stutter or disconnecting. It is advisable that the participants download the Zoom application (free of charge). They can also join a meeting directly from their browser, but the meeting experience from the browser is limited. The participants will receive all necessary information in the joining instructions prior to the start of the course.

     

    Course fees:

     

    The fee for the May course is 650 EUR (780 USD)

    The fee for the April course is 550 EUR (660 USD)

    The fee for both courses is 1.000 EUR (1.200 USD)

     

    Conflux Center alumni are eligible for 20% discount.

     

    Partial subsidy could be available at later stage. Those interested in partial subsidy should send CV and Motivation letter not later than 15th April 2020 to office@confluxcenter.org.

     

    The participants should be relieved of their regular work duties for the duration of the course.

    The course is conducted in English and translation is not provided.

    After completing the course, training certificates in PDF will be issued, and a hard copy can be sent via post if requested.

    For further details about the course, please contact us at:

    office@confluxcenter.org  or  +381 65 3081976

     

    DOWNLOAD COURSE PROGRAM

     

    APPLY NOW

  • “How To Manage The Political Dimension In Peacemaking, Peacekeeping And Peacebuilding” Virtual Course

     

    Virtual training course for political advisors and political affairs officers

    “HOW TO MANAGE THE POLITICAL DIMENSION IN PEACEMAKING, PEACEKEEPING AND PEACEBUILDING”

    26th – 28th April 2020

    Topics: role and functions of political advisers, political and conflict analysis tools and skills, provision of policy advice, development of a political strategy, strategic planning, political reporting, speech writing, public speaking, conflict prevention, management and resolution, mediation.

    Aim of the course: To train political advisers and political affairs officers serving in peacekeeping operations, political and peacebuilding missions by enhancing their specific knowledge and skills, and enabling them to develop a deeper understanding of ways to manage the political dimension in a conflict or post-conflict environment.

     

    The course program is designed for mid and senior level political advisors and political affairs officers working in international organizations headquarters and field operations (UN, AU, EU, OSCE etc.), and those working in governments, non-governmental organizations, academic institutions, or preparing to serve in peace operations and in diplomatic service.

     

    The course will be conducted virtually via Zoom. The training will consist of lectures and facilitated discussions by senior experts and practitioners in the field (former head of UN missions, Special Representative of the UN Secretary General, Ambassadors, and Senior Political Advisors), as well as simulation exercises, role play and case studies, which will comprise over 50% of the course. A space will be provided for group discussions and best practices and experience sharing among the participants under the guidance of the senior mentors.

     

    The course will cover two complementary aspects, operational and diplomatic – role and functions of political advisers, political and conflict analysis tools and skills, provision of advice, development of a political strategy, strategic planning, sources of information, building rapport and network management, conflict prevention, management and resolution, mediation…).

     

    Course Information

    Senior Mentors: Ambassador Milos Strugar, UN Senior Mediation Advisor

    Julian Harston, UN Assistant Secretary-General (Ret.)

    Ambassador Svein Sevje (Ret.)

    Ambassador Amr Aljowaily

    Course Director: Goran Topalović, Director of Operations, Conflux Center
    Project Officers: Visnja Jovancevic, Conflux Center

    Emilija Maric, Conflux Center

    Duration: 26th – 28th April 2020

     

    Conflux Center is organizing a complementary course for political advisers and political affairs officers “New Trends And Actors In Geopolitics – Emerging Challenges For Political Advisers And Political Affairs Officers” from 1 – 3 May 2020. A prerequisite for attending the course in May is that the April course has been completed. If the applicant feels that they already possess the knowledge and skills offered in the April course and would like to apply for the May course only, please submit a short letter stating this.

     

    Course fees:

    The fee for the April course is 550 EUR (660 USD)

    The fee for the May course is 650 EUR (780 USD)

    The fee for both courses is 1.000 EUR (1.200 USD)

     

    Conflux Center alumni are eligible for 20% discount.

     

    Partial subsidy could be available at later stage. Those interested in partial subsidy should send CV and Motivation letter not later than 15th April 2020 to office@confluxcenter.org.

     

    Upon online registration, which will remain open till 19th April 2020, participants will receive an invoice, pre-course reading material and all necessary information on how to use Zoom, as well as any assistance they might need. Pre-course reading material and additional reading will also be available on a designated Google drive. Instructions on how to use Zoom will also be presented during the introduction sessions of the course.

     

    In order to join the virtual training, all attendees should have access to the internet and a personal computer (laptop), with an operational web-cam and microphone (external or internal). A stable internet connection is essential in order to minimize the chances of stutter or disconnecting. It is advisable that the participants download the Zoom application (free of charge). They can also join a meeting directly from their browser, but the meeting experience from the browser is limited. The participants will receive all necessary information in the joining instructions prior to the start of the course.

     

    The participants should be relieved of their regular work duties for the duration of the course.

    The course is conducted in English and translation is not provided.

    After completing the course, training certificates in PDF will be issued, and a hard copy can be sent via post if requested.

    For further details about the course, please contact us at:

    office@confluxcenter.org  or  +381 65 3081976

     

    DOWNLOAD COURSE PROGRAM

     

    APPLY NOW

  • Seminar “Peacekeeping in Francophone Space for The 21st Century”

    On the occasion of two significant anniversaries to be marked in 2020, the 75th anniversary of the United Nations and the 50th anniversary of the Organisation Internationale de la Francophonie, the Embassy of Egypt in Serbia and Conflux Center have organized a seminar titled “Peacekeeping in Francophone Space for the 21. Century”. The seminar was held on March 3rd 2020, within the Month of Francophonie, and in conjunction with the annual Mediation Training Course by Conflux Center. The Ambassador of Egypt in Serbia, Mr. Amr Aljowaily, and Executive Director of Conflux Center, Mr. Miloš Strugar co-chaired the seminar. The UN Under-Secretary-General for Peace Operations, Mr. Jean-Pierre Lacroix addressed a message to the organizers which was read at the event.

     

    There were a number of renowned experts and current and former high representatives of UN missions among the speakers including:
    Mr. Aleksandar Tasić, Assistant Minister of Foreign Affairs of the Republic of Serbia,
    Mr. Mankeur Ndiaye, Special Representative of the Secretary-General for the Central African Republic, Head of UN Multidimensional Integrated Stabilization Mission in the Central African Republic – MINUSCA (via video link),
    Ms. Simona-Mirela Miculescu, Representative of the UN Secretary General, Head of UN Office in Belgrade,
    Ms. Françoise Jacob, UN Resident Coordinator in Serbia,
    Mr. Estanislao Angel Zawels, Ambassador of Argentina in Serbia,
    Mr. Moudjib Djinadou, Director of Political Affairs, UN Organization Stabilization Mission in the D.R. Congo – MONUSCO (via video link),
    Mr. Emmanuel Habuka Bombande, UN Senior Mediation Adviser, Department of Political and Peacebuilding Affairs,
    Colonel Chakib Rais, Senior National Expert in Peacekeeping, Morocco.

     

  • Mediation Course

    The aim of the course is to enhance specific knowledge in conflict analysis and mediation skills of the participants which could be successfully applied in emerging and ongoing crisis situations.

    Conflux Center and the Embassy of Egypt in Belgrade, President of the Group of the Francophone Ambassadors in Belgrade, will co-organize the seminar to mark the 75th anniversary of the UN and the 50th anniversary of the Organisation Internationale de la Francophonie (OIF) with a variety of speakers, renowned experts in this field, from a number of francophone countries. The seminar will take place in conjunction with the mediation course and will be open to the participants of the course.

    The training consists of contributions by senior experts and practitioners in this field, facilitated discussions, and simulation exercises.

    The program is designed for mid and senior level civilian, military and police staff of international organizations, governments, non-governmental organizations and academic institutions with the view to enhancing their knowledge and conflict analysis and mediation skills

    The content of the course aims to create a platform for an exchange of experiences, as well as the best practices and the trends in the field of mediation between participants and facilitators.


    Hotel M (the venue for the course) is offering a special rate for attendees should they wish to stay at the hotel.


    Course Information

    Director: Goran Topalović, Director of Operations, Conflux Center
    Senior Mentors: Representative of the UN Mediation Support Unit

    Ambassador Milos Strugar, UN Senior Mediation Adviser

    Julian Harston, UN Assistant Secretary-General (Ret.)

    Venue: Hotel M,

    Bulevar Oslobodjenja 56a, Belgrade, Serbia

    Duration:  1 – 6 March, 2020
    Course Fee: 1,250 euros ($1,450)

     

     

     

    The course fee will include:

    training activities

    administrative materials

    Seminar “Peacekeeping in Francophone Space for The 21st Century”

    Fireside chat

    sightseeing tour of Belgrade

    official dinner

    reception, opening and closing ceremonies

     

    Partial subsidy could be available at later stage if additional funding is provided. Those interested in partial subsidy should send CV and Motivation letter not later than 31st July to office@confluxcenter.org.

     

    Upon online registration participants will receive the invoice, joining  instructions, course program and all other necessary information, as well as any assistance they might need.

     

    Please be informed that Hotel M (the venue) offers the course participants a special rate of 96,00 EUR/day, all meals and transportation from and to the airport included. In order to receive the special rate you will have to contact the hotel directly and request the application from hotel’s booking service at office@hotel-m.com (do not make an online reservation), and provide your travel itinerary in order for the hotel to arrange your pick up from the airport.

    Please emphasize any dietary or special food requests!

    Those who decide to stay in a hotel other than Hotel M, please be informed that taxis are available in front of the airport and can cost up to 20 EUR for the trip anywhere in Belgrade. The only accepted currency is the dinar (exchange rate is approximately 117,50 dinars for 1,00 EUR). Credit cards are widely accepted.

     

    It is the responsibility of each participant to ensure that they acquire any necessary visas (including transit) for their travel.

     

        Holders of foreign passports having a valid Schengen, UK and other EU

        Member States’ visa, or visa of the United States of America, and for

        holders of foreign passports having residence permit in the countries of

        the Schengen area, EU or the United States of America may, without prior

        visa application, enter, transit or stay in the Republic of Serbia up to

        90 days during a six-month period, but not exceeding the expiring date

        of the said visas or residence permits. Also, holders of UN Passports do

        not need visas for visits of up to 90 days.

     

        You can check whether you need an entry visa for the Republic of Serbia

        HERE.

     

      Conflux Center is not responsible for any health care expenses. Health insurance and medical requirements depend on where the participants are residing, in accordance to Serbian laws, and are the personal responsibility of each participant. All participants should have adequate insurance.

        Conflux Center reserves the right to modify the course dates and location at any time.

     

    For further details about the course, please contact us at:

    office@confluxcenter.org  or  +381 65 3081976

     

    DOWNLOAD 2020 COURSE PROGRAM

     

    APPLY NOW

  • “How To Manage The Political Dimension in Peacemaking, Peacekeeping and Peacebuilding” Course

    “HOW TO MANAGE THE POLITICAL DIMENSION  IN PEACEMAKING, PEACEKEEPING AND PEACEBUILDING”

    A Course for Political Advisers and Political Affairs Officers

     

    Aim of the Course:      To train political advisers and political affairs officers serving in peacekeeping operations, political and peacebuilding missions by enhancing their specific knowledge and skills, and enabling them to develop a deeper understanding of ways to manage the political dimension in a conflict or post-conflict environment.

    The course program is designed for mid and senior level political advisors and political affairs officers working in international organizations headquarters and field operations (UN, EU, OSCE, AU, etc.), and those working in governments, non-governmental organizations, academic institutions, or preparing to serve in peace operations and in diplomatic service.

     

    The course will cover two complementary aspects – operational activities in conflict prevention, management and resolution (mediation, negotiation, provision of advice, building rapport and network management, internal and external coordination and cooperation…), as well as conventional diplomatic activities (political reporting, speech writing, strategic planning, liaison with member states,…).

     

    Particular attention will be paid to bringing the aspect of culture into political analysis, strategies and activities, with a view to enhancing the necessary skills to establish and maintain an effective inter-cultural dialogue.

     

    Special focus will be placed on the influence of information and digital technologies on the scope of work of political advisors and political affairs officers, including opportunities and risks (cyber diplomacy, conflict analysis, use of social media, cyber security…).

     

    The course will also address the role and required skills of political advisors and political affairs officers related to communications with the media, as well as information and reputation management.

     

    The training will consist of lectures and facilitated discussions by senior experts and practitioners in the field (former head of UN missions, Special Representative of the UN Secretary General, Military and Police Commanders, Ambassadors, and Senior Political Advisors), as well as simulation exercises, role play and case studies, which will comprise over 50% of the course. A space will be provided for group discussions and best practices and experience sharing among the participants under the guidance of the senior mentors.

    Course Information

    Senior Mentors: Ambassador Milos Strugar, UN Senior Mediation Advisor

    Julian Harston, UN Assistant Secretary-General (Ret.)

    Ambassador Svein Sevje (Ret.)

    Ambassador Amr Aljowaily

    Vladimir Radunovic, Director Cybersecurity and E-diplomacy Programmes, DiploFoundation

    Nathan Forsdyke, International Security Consultant

    Course Director: Goran Topalović, Director of Operations, Conflux Center
    Project Officer: Visnja Jovancevic, Conflux Center
    Venue: Hotel M, Bulevar Oslobodjenja 56a, Belgrade, Serbia
    Duration: 3rd  – 8th November 2019

     

    Course Fee:  1,650 EUR (1,900 USD)

    The course fee will include:

    training activities

    administrative materials

    fireside chat and cocktails  

    sightseeing tour of Belgrade

    official dinners

    opening and closing ceremonies

    Hotel M offers the course participants a special rate of 96,00 EUR/day, including accommodation, all meals and transportation from and to the airport. 

     

     

    The course is conducted in English and there will be no translation to other languages.

     

    Conflux Center is not responsible for any health care expenses, individual travel, medical and other insurance.

    It is the responsibility of each participant to ensure that they acquire any necessary visas for their travel.

     

    DOWNLOAD COURSE PROGRAM

    For further details about the course, please contact us at:

    office@confluxcenter.org  or  +381 65 3081976

     

    APPLY NOW

  • Gender Mainstreaming in Peace Operations and Gender Mainstreaming In Mediation Course II (SEPTEMBER)

    The objective of the course is to expand specific knowledge on gender issues with the view to applying gender perspective in all policies, actions, plans and procedures in integrated peace operations and to improve understanding of the role women could play in conflict prevention and conflict resolution, and to enhance specific skills of the participants in gender sensitive conflict analysis and mediation process design.

    Course is focused on:

    1. Gender mainstreaming on the operational and tactical levels in the different disciplines of peace operations and
    2. Gender sensitive mediation.

    The course program is designed for:
    Civilians, military and police officers working in international organizations, those working in the public sector, non-governmental organizations and academic institutions or  those preparing themselves to serve in the area of peace operations or in diplomatic services.

     

    The course fee will include:

    Training activities

    administrative materials

    opening and closing ceremonies

    farewell dinner and,

    sightseeing tour

    Partial subsidy could be available at later stage if additional funding is provided. Those interested in partial subsidy should send CV and Motivation letter not later than 31st July to office@confluxcenter.org.

    The course will be conducted at Hotel M, Bulevar Oslobodjenja 56a, Belgrade.

    Hotel M will offer special daily rates for course participants which includes:

      • Accommodation in the single room
      • Breakfast, lunch and dinner
      • Transportation to and from airport
      • Free Wi-Fi

    If you want to book your stay at Hotel M directly, please request application form hotel’s booking service at office@hotel-m.com. Please emphasize in your message that you are attending the course organized by Conflux Center in order to receive the special rate.

    Please emphasize any dietary or special food requests!

    Participants are free to choose other accommodation in Belgrade, but in that case, transportation to and from the airport, to and from the event(s) venue, accommodation and meals (excluding official dinners and cocktails), are their own responsibilities.

    Transportation around Belgrade, daily allowances, visa costs and other associated cash emoluments for participants are their own responsibility or that of the organization which is sponsoring their participation. Health insurance and medical requirements depends on where the participants are residing, in accordance to Serbian laws, and are the personal responsibility of each participant.

    Course Information

    Director: Goran Topalović
    Senior Mentors: Ambassador Milos Strugar, UN Senior Mediation Adviser

    Julian Harston, UN Assistant Secretary-General (Ret.)

    Venue: Hotel M,
    Bulevar Oslobodjenja 56a, Belgrade, Serbia
    Duration:  23-27 September, 2019
    Course Fee: 950 EUR (1.100,00 USD)

    DOWNLOAD COURSE PROGRAM

    APPLY NOW

  • Fireside Chat with Vladimir Radunović

    Director, E-diplomacy and Cybersecurity Programmes, DiploFoundation Topic: Peacekeeping and Mediation in the Digital Age

    Interviewer: Milos Strugar

     

    Vladimir Radunović is a director of e-diplomacy and cybersecurity programmes at DiploFoundation. He is a lecturer in cybersecurity policy, Internet governance, and e-diplomacy at postgraduate and professional courses. Vladimir also serves as a member of the Advisory Board of the Global Forum on Cyber Expertise (GFCE) and as an expert with the Geneva Internet Platform, and served as a member of the Multistakeholder Advisory Group of the UN Internet Governance Forum (IGF) 2012-2014. He has been a lecturer, speaker and resource person in number of educational and training programmes and events worldwide, including within the WSIS and IGF processes. His professional and research focus is on Internet governance, broadband policy and net neutrality, cybersecurity and cyber-diplomacy, e-diplomacy, and capacity development. He holds an MSc in electrical engineering and a Master degree in contemporary diplomacy, and has undertaken a PhD programme in cybersecurity. He was born and lives in Serbia.

    Mr. Radunovic recently gave an interview for Conflux Center. This is the link.

    Digital technologies have penetrated every single aspect of our lives. They are both ‘boon and a bane’: bringing new opportunities, as well as challenges. Mr. Radunovic will address the impact of digital technologies on peacekeeping and mediation. Abundance of information is a mouse-click away; algorithms quickly make sense of all these ‘big data’; numerous platforms for communication and collaboration have removed ‘spacetime’ limitations – even for negotiations; virtual and augmented reality can enhance a practicing environment… Risks of leakage of sensitive information – all being 0s and 1s now – have increased manifold, however; cyber- intrusions and subversions (mainly under the threshold of armed attack) across the globe are a game-changer for maintaining peace; cryptocurrencies, 3D printing and emerging technologies can empower everyone equally: peacekeepers, but also governments, non-state actors and terrorist groups. Looking at technology through the lenses of peacekeeping (or vice-versa) is becoming a high-priority task.

     

    The participants of the Gender Mainstreaming in Peace Operations and Gender Mainstreaming in Mediation course organized by Conflux Center will be attending the Fireside Chat, among others.

  • EAPTC 7th Annual Meeting

    Seventh Annual Meeting of the European Association of Peace Operations Training Centres

    “A peacekeeping operation is not an army, or a counter-terrorist force, or a humanitarian agency. It is a tool to create the space for a nationally-owned political solution.”

    UN Secretary-General António Guterres

     

    The 7th annual meeting of the European Association of Peace Operations Training Centres (EAPTC), hosted by Conflux Center for Intercultural Dialogue and Mediation, took place in Belgrade from the 16th – 18th of April, 2019.

     

    The meeting came at a time of unprecedented challenges for peacekeepers, as well as dynamic initiatives to strengthen the performance and facilitate concrete positive results.

    Peacekeepers face complex conflicts, characterized by multiple adversaries, absence of viable political processes, transnational terrorism and organized crime. They are increasingly deployed in complicated and violent operating environments, and confronted by asymmetric and unconventional threats. This does not only have repercussions on the security and safety of the peacekeepers, but also on their ability to operate effectively and to implement their mandate.

    A number of initiatives, such as the UN Secretary-General “Action for Peacekeeping”, the reform of the UN Peace and Security Pillar, as well as regional initiatives, have been launched in order to address these challenges.

     

    The focus of these initiatives is to address primary issues such as:

    • Strengthening the relationship between a peacekeeping mission and its host country;
    • Improving the capacity to protect civilians;
    • Expanding partnerships with regional and sub-regional organizations;
    • Strengthening leadership, increasing accountability, and addressing shortfalls in performance;
    • Improving the safety and security of peacekeepers;
    • Taking innovative approaches on training and equipment, including triangular partnerships and co-deployments;
    • Strengthening the role of women in peacekeeping;
    • Addressing resolutely allegations of sexual exploitation and abuse, and providing support to victims and seeking justice.

     

    The seventh annual EAPTC meeting focused on several of these topics to act as a platform for discussions on how training development can follow the ever-changing demands in peace operations and help overcome the gap between aspiration and reality. The primary objective was the alignment of training to the operational needs and new realities in the field to make peacekeeping more effective and safer, with well-equipped and well-trained forces.

    The meeting’s program included presentations by keynote speakers and three panel discussions on specific topics.

     

    MEETING PROGRAM

     

    PRESENTATIONS & OTHER MEETING MATERIALS

     

    PHOTO GALLERY

     

    EAPTC REPORT

    VIDEO REPORT:

  • Seminar: Peacekeeping in Francophone Space

    Peacekeeping in Francophone Space

    On the occasion of the month of Francophone in March 2019, and also celebrating the upgrade of Serbia’s associate (from observer), Conflux Center and the Embassy of Egypt in Belgrade have, in cooperation with the French Embassy, Embassy of Belgium and the Embassy of the Kingdon of Morocco have co-organized a seminar under the title of “Peacekeeping in Francophone Space”.

    After the opening remarks made by  H.E. Mr. Amr Aljowaily, Ambassador of Egypt, Mr. Ivan Mrkić, President of Conflux, and H.E. Mr. Mohammed Amine Belhaj, Ambassador of Morocco and President  of the Group of the Francophone Ambassadors in Belgrade, introductory observations were made by H.E. Mr. Aleksandar Tasić, acting head of the multilateral section of the Serbian Ministry of Foreign Affairs, and H.E. Ms. Simona Miculescu, head of the UN office in Belgrade.

    A discussion and the presentation of case studies ensued given by the following panelists:

    • HE. Mr. Estanislao Angel Zawels, Ambassador of Argentina
    • Major General Jean-Paul Deconinck, Former Force Commander, MINUSMA
    • Mr. Milan Trojanovic, Director of Mission Support, MINUSCA
    • UN Senior Mediation Adviser, Mr. Emmanuel Habuka Bombande
    • Colonel Abdelkarim Aboulghit, Royal Armed Forces, Kingdom of Morocco

     

  • Fireside Chat with Simona-Mirela Miculescu, Representative of the UN Secretary-General and Head of the UN Office in Belgrade

    Representative of the UN Secretary-General and Head of the UN Office in Belgrade

    Topic: Public Communications in the Mediation Context

    Interviewer: Milos Strugar

    Simona-Mirela Miculescu has been the Representative of the UN Secretary-General and Head of the UN Office in Belgrade since July 2015. Prior to this, she was the Ambassador Extraordinary and Plenipotentiary, Permanent Representative of Romania to the United Nations between 2008 and 2015. During her 24-year diplomatic career, she has served as Spokesperson for the Romanian Ministry of Foreign Affairs, as Senior Media Advisor to the Minister (1993 and 1999), as Director of the Press Department within the Ministry of Foreign Affairs (1994 and 2008), as Press Secretary of the Romanian Embassy in Washington D.C. (1994-1998), and as Senior Public Information Officer at the OSCE Mission in Kosovo (1999-2000). In 2006 and 2007, as part of Bearing Point, she acted as Senior Advisor for Public Outreach to the Government of Iraq, within a USAID-funded project. Between 2000 and 2004, she was Foreign Policy Adviser to the President of Romania (with the rank of minister), becoming the first woman in the Romanian diplomatic history to be granted the rank of Ambassador.

    Ms. Miculescu addressed topics relating to public information, mediation and peacekeeping, such as: media and information management, prior and during mediation; understanding media systems; attaining credibility and managing reputation through public communications; the role of public communications in crisis contexts; mediators’ chances to strike the right balance between the need for confidentiality and transparency.

    She stressed crucial role of public awareness and opinion in addressing international conflicts, which have often created the difference between war and peace. She also addressed the following important questions: How do we deal with skewed perceptions in a post-truth era dominated by fake news which could harm the search for mediated solutions of international conflicts? Will the flood of fake news in fact provoke critical thinking and a search for truth? Is it at all possible in the digital age to strike the right balance between the need for confidentiality and transparency in mediation?

    The members of the audience were, among others, the participants of the mediation course organized by Conflux Center.

     

  • Mediation Course

    The aim of the course was to enhance specific knowledge in conflict analysis and mediation skills of the participants which could be successfully applied in emerging and ongoing crisis situations.

    The training consisted of contributions by senior experts and practitioners in this field, facilitated discussions, and simulation exercises.

    The program was designed for mid and senior level civilian, military and police staff of international organizations, governments, non-governmental organizations and academic institutions with the view to enhancing their knowledge and conflict analysis and mediation skills

    The content of the course aimed to create a platform for an exchange of experiences, as well as the best practices and the trends in the field of mediation between participants and facilitators.


    Hotel M (the venue for the course) is offering a special rate for attendees should they wish to stay at the hotel. The total fee (course fee and hotel stay, including breakfast, lunch and dinner), is 1,825 euros. This is based on six days stay (from 02nd to 08th March) at Hotel M.


    Course Information

    Director: Goran Topalović, Director of Operations, Conflux Center
    Senior Mentors: Ambassador Milos Strugar, UN Senior Mediation Adviser

    Julian Harston, UN Assistant Secretary-General (Ret.)

    Venue: Hotel M,

    Bulevar Oslobodjenja 56a, Belgrade, Serbia

    Duration:  3rd – 8th March, 2019

     

    DOWNLOAD COURSE PROGRAM

     

    APPLY NOW

  • Fireside Chat with Karla Robin Hershey

    UN Resident Coordinator & UNDP Resident Representative in the Republic of Serbia

    Topic: “Dialogue for the the Future”

    Interviewer: Mr. Julian Harston, UN Assistant Secretary-General (ret.)

    Ms. Hershey presented “Dialogue for the Future” at Conflux Center on the 26th of February, 2018, where she addressed how sensitive political issues were addressed through the work of development UN partners at the local community level, focusing on:

    • Promoting inter-cultural dialogue through culture, sports, education, health
    • Working in multi-cultural geographical areas
    • Working with youth
    • Connecting young people from South West Serbia to the youth in other parts of Serbia and with young people in other countries across the globe (Dialogue Café)
    • Studying linkages between culture and development in the context of the Post 2015 Consultations for Agenda 2030
    • Relevance of the Alliance of Civilizations concept for some of the activities implemented in the past
    • Promoting human security concept

    She also discussed the present future planned activities in the Western Balkans Region, namely dialogue for the future concept that promotes regional cooperation and dialogue between different communities in Serbia through culture, youth and education focused activities.

     

    Ms. Hershey has 28 years of development and humanitarian experience. Currently she serves as the UN Resident Coordinator in Serbia with 20 members on the United Nations Country Team. Prior to this, she served as Resident Coordinator and UNDP Resident Representative in Maseru, Lesotho (2012-2017). She also served with the World Food Programme as their Representative and Country Director in Swaziland (2009-2012); Deputy Country Director in Malawi (2006-2009); acting Country Director in Syria (2007); Programme, Procurement and Public Information Officer in Tanzania (2003-2006); WFP Liaison Officer to the Special Envoy, Bureau for East and Southern Africa, Johannesburg (2002-2003) and
    Ethiopia (2000-2002). 

    Ms. Hershey began her UN career with the Office for the Coordination of Humanitarian Affairs as Humanitarian Affairs Officer (OCHA) in Angola (1998-2000).  Prior to joining the UN, she served in various capacities with World Vision Relief and Development in Angola, Rotary International in Evanston, Illinois, American Employee’s Association in Rwanda and United States Peace Corps in Rwanda as a Business Advisor to the Ministry of Youth and Cooperatives (Rwanda 1989 – 1993) and the
    YMCA.

    Ms. Heshey holds an M.B.A in Management and B.A. in Economics and Political Science.

     

  • Gender Mainstreaming in Peace Operations and Gender Mainstreaming In Mediation Course

    The objective of the course was to expand specific knowledge on gender issues with the view to applying gender perspective in all policies, actions, plans and procedures in integrated peace operations and to improve understanding of the role women could play in conflict prevention and conflict resolution, and to enhance specific skills of the participants in gender sensitive conflict analysis and mediation process design.

     

    Course is focused on:

    1. Gender mainstreaming on the operational and tactical levels in the different disciplines of peace operations and

    2. Gender sensitive mediation.

    The course program is designed for:

    Civilians, military and police officers working in international organizations, those working in the public sector, non-governmental organizations and academic institutions or  those preparing themselves to serve in the area of peace operations or in diplomatic services.

     

    Course Information

     

    Director: Goran Topalović
    Senior Mentor: Ambassador Milos Strugar, UN Senior Mediation Advisor
    Venue: Hotel M,
    Bulevar Oslobodjenja 56a, Belgrade, Serbia
    Duration: 2nd – 6th July 2018
    Facilitators: Ms. Rana Rahal, UNIFIL Gender Affairs Officer
    Ms. Nicole MacNeil, Nordic Centre For Gender In Military Operations
    Ms. Talia Wohl, Mediation Support Team, Conflict Prevention Centre OSCE
    Ms. Elisabeth E. Scheper, Senior Mediation Advisor, United Nations Department of Political Affairs
    Ms. Zorana Antonijevic, National Programme Officer, OSCE Mission to Serbia
    Mr. Slavko Djukic, UN Certified Trainer

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  • International Conference: “Mediation, Conflict Prevention And Resolution In The Emerging Paradigm”

    The conference brought together renowned academics, practitioners and decision makers to present views and exchange insights on mediation as an essential tool in addressing new challenges and threats to world peace and security. It aimed to examine ways of bringing culture and intercultural dialogue into mainstream mediation, to address new challenges in conflict prevention and resolution brought about by advances in information and digital technologies and changes in the media landscape, as well as to look at the comparative strengths and effectiveness of various mediation actors.

     

    H.E. Mr. Ivica Dačić, Deputy Prime Minister and Minister of Foreign Affairs of the Republic of Serbia delivering opening remarks

    Click Here To Read The Opening Remarks

     

    Panel moderators: Ivan Mrkic, former Minister of Foreign Affairs of Serbia, Julian Harston, UN Assistant Secretary-General (Ret.) and Ambassador Milos Strugar, UN Senior Mediation Adviser.

     

    Course Information

    Opening Remarks: H.E. Mr. Ivica Dačić, Deputy Prime Minister and Minister of Foreign Affairs of the Republic of Serbia
    Panel moderators: Mr. Ivan Mrkic, former Minister of Foreign Affairs of Serbia
    Mr. Julian Harston, UN Assistant Secretary-General (Ret.)
    Ambassador Milos Strugar, UN Senior Mediation Adviser

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  • Mediation Course

    The aim of the course was to enhance specific knowledge in conflict analysis and mediation skills of the participants which could be successfully applied in emerging and ongoing crisis situations.

    The training consisted of contributions by senior experts and practitioners in this field, facilitated discussions, and simulation exercises.

    The content of the course aimed to create a platform for an exchange of experiences, as well as the best practices and the trends in the field of mediation between participants and facilitators.

    The course was preceded by a two-day international conference “Mediation, Conflict Prevention and Conflict Resolution in the Emerging Paradigm” (24th-25th February 2018), which was organized in a partnership between Conflux Center and the Ministry of Foreign Affairs of the Republic of Serbia.

    Course Information

    Director:

    Senior Mentors:

    Mr. Goran Topalović

    Ambassador Milos Strugar, UN Senior Mediation Adviser
    Mr. Julian Harston, UN Assistant Secretary-General (Ret.)

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  • Gender Mainstreaming in Peace Operations and Gender Mainstreaming In Mediation Course (JULY)

    The objective of the course is to expand specific knowledge on gender issues with the view to applying gender perspective in all policies, actions, plans and procedures in integrated peace operations and to improve understanding of the role women could play in conflict prevention and conflict resolution, and to enhance specific skills of the participants in gender sensitive conflict analysis and mediation process design.

    Course is focused on:

    1. Gender mainstreaming on the operational and tactical levels in the different disciplines of peace operations and
    2. Gender sensitive mediation.

    The course program is designed for:
    Civilians, military and police officers working in international organizations, those working in the public sector, non-governmental organizations and academic institutions or  those preparing themselves to serve in the area of peace operations or in diplomatic services.

     

    The course fee will include:

    Training activities

    administrative materials

    opening and closing ceremonies

    farewell dinner and,

    sightseeing tour

    Partial subsidy could be available at later stage if additional funding is provided. Those interested in partial subsidy should send CV and Motivation letter not later than 31st May.

    The course will be conducted at Hotel M, Bulevar Oslobodjenja 56a, Belgrade.

    Hotel M will offer special daily rates for course participants which includes:

      • Accommodation in the single room
      • Breakfast, lunch and dinner
      • Transportation to and from airport
      • Free Wi-Fi

    If you want to book your stay at Hotel M directly, please request application form hotel’s booking service at office@hotel-m.com. Please emphasize in your message that you are attending the course organized by Conflux Center in order to receive the special rate.

    Please emphasize any dietary or special food requests!

    Should you prefer, you can arrange and pay for your accommodation at Hotel M through Conflux Center.

    Participants are free to choose other accommodation in Belgrade, but in that case, transportation to and from the airport, to and from the event(s) venue, accommodation and meals (excluding official dinners and cocktails), are their own responsibilities.

    Transportation around Belgrade, daily allowances, visa costs and other associated cash emoluments for participants are their own responsibility or that of the organization which is sponsoring their participation. Health insurance and medical requirements depends on where the participants are residing, in accordance to Serbian laws, and are the personal responsibility of each participant.

    Course Information

    Director: Goran Topalović
    Senior Mentor: Ambassador Milos Strugar, UN Senior Mediation Advisor
    Venue: Hotel M,
    Bulevar Oslobodjenja 56a, Belgrade, Serbia
    Duration: 1st – 5th July 2019
    Course Fee: 950 EUR

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  • Fireside chat with Kishan S. Rana

    Professor Emeritus, former Ambassador of India, and a joint secretary to Prime Minister Indira Gandhi

    Interviewer: Milos Strugar

    Ambassador Kishan S. Rana, Professor Emeritus, and a Senior Fellow at DiploFoundation. He was awarded a BA (Hon) and MA in economics, St Stephens College Delhi. He was in the Indian Foreign Service (1960-95); and worked in China (1963-65, 1970-72). He was Ambassador and High Commissioner for Algeria, Czechoslovakia, Kenya, Mauritius, and Germany; and consul general in San Francisco. He served as a joint secretary on staff of PM Indira Gandhi (1981-82).

    Amb. Rana is an Honorary Fellow of the Institute of Chinese Studies, Delhi (book review editor, China Report); an Archives By-Fellow, Churchill College, Cambridge; a Public Policy Scholar, Woodrow Wilson Centre, Washington DC; guest faculty at the Diplomatic Academy, Vienna; and Commonwealth Adviser, Namibia Foreign Ministry, 2000-01. He has lectured in about 20 countries to diplomats at foreign ministry training institutions, and at ambassador conferences in several countries.

    He is the author of Inside Diplomacy (2000); Managing Corporate Culture (co-author, 2000); Bilateral Diplomacy (2002); The 21st Century Ambassador (2004); Asian Diplomacy (2007); Diplomacy of the 21st Century (2011); India’s North-East States, the BCIM Forum and Regional Integration, (co-author, 2012); The Contemporary Embassy (2013); and Diplomacy at the Cutting Edge (2015). He is co-editor of Foreign Ministries (2007); and Economic Diplomacy (2011). The two books were translated into Chinese; some used as textbooks at several universities. He has written about 100 articles for academic journals and newspapers.