“AI as a Tool in Conflict Resolution: Opportunities, Risks, & Lessons from Practice” Virtual Training Course
“AI as a Tool in Conflict Resolution: Opportunities, Risks, and Lessons from Practice”
Virtual Training Course
1-2 hours per day from 22-24 September 2026
Organizers:
Conflux Center for Intercultural Dialogue and Mediation
in partnership with The Open Knowledge Foundation
Is AI an effective tool, a security risk, or a flawed advisor? With greater understanding of the inner workings of AI, peace negotiators and political stability workers can assess when and how to use tools that include chatbots, translation tools, predictive analytics, and more.
AI is impacting information ecosystems everywhere—including for information warfare—but it is far less obvious how it affects political and diplomatic dialogue, and de-escalation and conflict resolution processes behind the scenes.
This course presents an opportunity to discuss the use of AI in a private setting, supported by interdisciplinary experts from diverse cultural and professional backgrounds.
The objective is to enhance knowledge and skills to critically and responsibly use AI in support of conflict analysis, prevention and resolution, while centering human judgment, cultural sensitivity, analytical rigor, and safeguards.
Participants will understand more about how AI is built, by whom, and will gain practical skills on how to use it in the context of peace mediation and multistakeholder processes.
We will explore how to critically assess AI-generated outputs, recognize risks such as bias, misinformation, cultural misinterpretation, and over-reliance on automated analysis. We also will discuss how to apply human judgment to ensure that AI is used responsibly.
This program is designed for senior and mid-level staff members working in international organizations headquarters and field operations (UN, AU, OSCE, EU, etc.), and those working in governments, non-governmental organizations and academic institutions.
By the end of the course, participants will be able to:
- Identify practical opportunities and benefits for using AI tools to support conflict prevention and resolution.
- Critically assess AI-assisted tools and applications, considering their reliability, limitations, and suitability for case specific contexts.
- Identify key risks associated with AI use, including bias, misinformation, hallucinations, incomplete or distorted data, privacy and security concerns, and cultural and contextual misinterpretation.
- Apply human judgment and critical thinking to question, validate, contextualize, and, where necessary, discard AI-generated analysis.
- Apply AI-assisted approaches to conflict analysis and stakeholder mapping, while recognizing where AI-generated findings require verification, contextualization, and human interpretation.
- Use open-source information and AI-assisted analysis critically to examine political claims, narratives, and other conflict-relevant information.
- Recognize cultural, political, and contextual sensitivities that may not be adequately captured by AI systems.
- Develop practical good practices for responsible AI use in the field, including appropriate verification, documentation, source assessment, confidentiality considerations, and escalation when AI outputs may create significant risks.
- Reflect on lessons from practice and identify appropriate ways to integrate AI into existing analytical and decision-making workflows without replacing professional expertise and accountability.
We will meet for one short session daily over three days.
Participants must be available to attend on all days:
Sept 22 | Tuesday, 11:00–13:00 CEST/UTC+2 (2 hours)
Sept 23 | Wednesday, 11:00–12:30 CEST/UTC+2 (1.5 hours)
Sept 24 | Thursday, 11:00–12:30 CEST/UTC+2 (1.5 hours)
The course is free of charge for all participants.
The courses will be conducted in English, and will be held and recorded virtually via the Zoom software.
Participants are responsible for ensuring they are in possession of the basic necessary hardware, software and connectivity to engage in online training activities.
No coding or specialized technical knowledge is required for the course.
Upon completion of the course, certificates of participation in PDF will be issued jointly by Conflux Center and The Open Knowledge Foundation.
Number of participants is limited.
Registration is open until 15 September 2026 only:
For further information about the course, please contact us at:
office@confluxcenter.org or +381 63 7797498